Appointy Review is an affordable, user-friendly appointment scheduling software ideal for solo or private practices. This mobile-accessible tool offers online booking, calendar sync, automated reminders, and customization options to streamline daily tasks. While it lacks some marketing features and may have occasional glitches, its responsive support team is always ready to assist. Appointy stands out with its unique features like Google booking and attendance tracking, making appointment management a breeze despite a few limitations.
- Offers a free plan.
- Includes Google bookings.
- Provides Zapier integration.
- Automated text, email reminders.
- Highly customizable features.
- Supports multiple payment gateways on a free plan
- Limited marketing tools.
- Restricted services in free plan.
- Appointy branding on most plans.
- Free plan availability for starters
- Google bookings integration for convenience
- Automated text and email reminders
- High customization to suit your needs
- Multiple payment gateways for flexibility
- Zapier integration for enhanced functionality
- Resource management on higher-tier plans
Welcome to our detailed review of Appointy, an online scheduling app designed to streamline your service booking process. Whether you’re a small business or a bustling enterprise, Appointy offers a robust set of features from appointment booking to calendar management.
Appointy stands out with its robust feature set, affordable pricing, and excellent customer support. Its meta-review rating of 4.4/5 speaks volumes about its reliability and effectiveness. However, like any software, it has its drawbacks. Some users have reported occasional glitches and a time-consuming customization process.
But don’t let these minor issues deter you. With Appointy, you get a versatile scheduling tool that’s highly customizable and integrates seamlessly with other apps. It’s a one-stop solution for managing appointments, resources, and payments.
This software could be the solution for efficient service delivery with integrations like Google, Outlook, and iCal and the ability to send reminders via email or SMS. But does it stand up to the hype? Let’s delve in and find out.
Appointy Review Third-Party Reviews
- 4.6/5 With 277 Reviews From > Get App
- 4.4/5 With 22 Reviews From > G2
- 8.1/10 With 10 Reviews From > Trust Radius
- 4.7/5 With 22 Reviews From > Crozdesk
- 4.2/5 With 89 Reviews From > Glassdoor
- 4.7/5 With 266 Reviews From > TEC
Overall, we give Appointy a Third-Party Review Score of (4.5/5)
What Makes Appointy Unique and Different
Appointy stands out in the crowded field of online scheduling apps for several reasons.
- User-Friendly Interface: Appointy was designed with the user in mind. Its intuitive, easy-to-use interface allows you to manage your appointments efficiently, even if you need to be tech-savvy.
- Versatile Application: Whether you’re a wellness coach, a salon owner, or an NGO manager, Appointy is adaptable to your needs. The software has proven valuable in various industries, making it a versatile tool for scheduling needs.
- Robust Feature Set: From automated scheduling and reminders to calendar sync and online payments, Appointy offers features beyond simple appointment booking. It also includes promotion management, customer relationship management, and reports and analytics.
- Affordable Pricing: With a free plan and affordable paid plans starting at $19.99 per month, Appointy ensures that top-quality scheduling software is accessible to businesses of all sizes.
- Excellent Customer Support: Appointy’s customer support team is renowned for its dedication and responsiveness. Available 24/7 via email, phone, and a dedicated support portal, they’re always ready to help you navigate any challenges.
- High User Satisfaction: Appointy’s commitment to user satisfaction is evident in its impressive 92% satisfaction rating. This high score reflects the software’s robust functionality and the company’s exceptional customer service.
- Secure and Compliant: Appointy takes security seriously. The platform complies with HIPAA standards and provides SSL-certified booking pages, protecting your and your client’s data.
- Integration Capabilities: Appointy integrates seamlessly with various apps and platforms, including Google Calendar, social media platforms, and payment gateways. This makes it a flexible tool that easily fits into your existing workflow.
- Advanced Features: Appointy offers robust features like email and SMS customization, resource management, and gift certificate creation.
- Affordable Pricing: Appointy provides free and various paid plans at different pricing tiers, making it accessible for businesses of all sizes.
- User-Friendly Booking: Clients can easily book appointments via a dedicated booking page, block time on their calendars, and make payments directly through the platform.
- Calendar Integration: The platform seamlessly integrates with Google, Outlook, and iCal calendars, allowing for efficient appointment scheduling and management.
- Automated Reminders: Appointy sends automatic text and email reminders to clients, ensuring they never miss an appointment.
- Multiple Payment Gateways: The platform supports various payment gateways, facilitating easy transactions.
- Language Support: Appointy supports multiple languages, catering to a global user base.
- Multi-location Management: The platform allows for managing bookings across multiple locations, making it ideal for businesses with several branches.
- Booking Page Customization: Users can customize their booking page according to their brand’s look and feel.
- Security Measures: Appointy prioritizes security with SSL certificates and HIPAA-compliant policies.
Who is Appointy Best For (And Not For)
Appointy Best For
- Service-Based Businesses: If you’re running a service-based business, whether it’s a salon, wellness center, or fitness studio, Appointy can be your best ally. With features such as appointment scheduling, calendar sync, and reminders, you can efficiently manage your bookings and ensure your clients never miss an appointment.
- Mental Health Professionals and Telehealth Providers: In an era where online therapy and telehealth are increasingly important, Appointy’s easy-to-use booking page and integration features make it a top choice for mental health professionals. It allows clients to book appointments conveniently, offering them a seamless experience.
- Small Businesses and Startups: If you’re starting or running a small business, Appointy’s affordable plans can be a game-changer. With plans starting at $19.99 monthly, you’ll have access to robust features without breaking the bank.
- Businesses That Value Customization: Appointy offers customization options for your booking page, allowing you to align it with your brand’s look and feel. This makes it an excellent choice for businesses that value a cohesive brand image.
Appointy Not Ideal For
- Businesses That Prefer Free Software: If you’re looking for a completely free software solution, there might be better options than Appointy. While it offers a free plan, its limitations include reduced features and Appointy branding on your booking page.
- Companies That Don’t Require Scheduling: If your business doesn’t rely heavily on scheduling and managing appointments, you may not need all the features Appointy offers.
Overall, we give Appointy a Quality Score of (4.3/5)
Comparison of Appointy with Alternatives, Competitors
But how does Appointy compare to other alternatives in the market? Let’s dive in and find out!
Appointy vs Calendly
Calendly is a popular scheduling tool, but Appointy offers several features that Calendly needs to include. For example, Appointy supports multiple languages, making it a more global-friendly solution. Additionally, it allows for resource management so that you can manage staff, equipment, and rooms in one place.
While Calendly has a clean and simple interface, some users have found Appointy’s UI more intuitive. Also, Appointy’s customer support is available through email, chat, and phone, offering a more comprehensive support system than Calendly.
Appointy vs. Square Appointments
Square Appointments is another strong contender, but it’s primarily designed for salons, spas, and similar businesses. Appointy, on the other hand, caters to a broader range of industries, including telehealth and mental health services.
Furthermore, Appointy offers a free plan, making it a cost-effective option for startups and small businesses. In contrast, Square Appointments only provides a free plan for individuals, not for businesses with multiple employees.
Overall, we give Appointy a Design Score of (4.0/5)
How Much Does Appointy Cost, How to Sign-up, and Customer Support
How Much Does Appointy Cost?
Appointy offers a range of pricing options to cater to different business needs and budgets. Here’s a quick look at their plans:
- Free Plan: As the name suggests, this plan costs $0. It includes one staff member, five services, and unlimited online booking. This option is great if you’re starting or have a small operation.
- Growth Plan: Priced at $19.99 per month when billed yearly or $29.99 per month when billed monthly, this plan includes several extra features such as customization, analytics, and email marketing. This could be a good fit if you want to grow your business and need more advanced tools.
- Professional Plan: This plan costs $49.99 per month when billed yearly or $59.99 per month when billed monthly. It comes with additional perks like separate logins for staff and a gift certificate function, making it ideal for larger businesses or those with more complex needs.
- Enterprise Plan: Priced at $79.99 per month when billed yearly or $99.99 per month when billed monthly, this plan includes advanced features such as SMS customization and a dedicated relationship manager. This could be a good fit for larger businesses or enterprises looking for a comprehensive scheduling solution.
How to Sign Up for Appointy
Ready to get started with Appointy? Follow these simple steps:
- Visit the Appointy website.
- Choose the plan that best fits your needs.
- Click on ‘Start Free Trial’ or ‘Buy Now,’ depending on your chosen plan.
- Fill out the required information.
- Click ‘Sign Up’ to complete the process.
Customer Support at Appointy
Need help with something? Appointy’s customer support team is here to assist you. Here’s how you can reach them:
- Email: Send your queries or concerns to firstname.lastname@example.org.
- Phone: For immediate assistance, call them at +1-786-766-7676 (US) or +44-20-3871-3003 (UK).
- Training: Appointy offers onboarding and training through documentation and video tutorials to help you get the most out of their platform.
- Tickets: If you have a specific concern or query, you can book an appointment at their support portal.
Overall, we give Appointy a Cost Review Score of (4.2/5)
Q1: Does Appointy offer a free trial?
Yes, Appointy offers a 14-day free trial of its Growth plan. And if you’re starting or have a small operation, you can take advantage of their Free plan, which includes one staff member, five services, and unlimited online booking.
Q2: Are there any discounts available on Appointy’s plans?
While specific discounts may vary, Appointy does offer reduced prices for their plans when billed yearly. For example, the Growth plan is priced at $19.99 per month if billed annually, offering significant savings compared to the monthly billing option.
Q3: How do I cancel my Appointy subscription?
You must contact Appointy’s customer support team to cancel your subscription. They’re available 24/7 through phone, email, and a dedicated support portal.
Appointy takes user privacy seriously. They follow strict protocols to protect your personal information and comply with all relevant data protection laws. You can visit their website or contact their customer support team for more detailed information here: https://www.appointy.com/privacypolicy/
Q10: What is Appointy’s phone number?
You can reach Appointy’s customer support team at +1-786-766-7676 (US) or +44-20-3871-3003 (UK).
Q11: Where is Appointy located?
Appointy is headquartered in Singapore.
Is Appointy Review Legit Conclusion
Appointy is a legitimate and effective online scheduling software based on extensive evidence and user testimonials.
Appointy is a highly versatile platform that caters to various industries and business sizes. Whether you’re running a service-based business, a telehealth practice, or an online therapy center, Appointy covers you. It offers many features like resource management, customizable reminders, Google bookings, and Zapier integration.
If you’re seeking a scheduling solution that simplifies your daily tasks, offers a robust set of tools, and provides reliable customer support, Appointy is worth considering. Remember, the best software is the one that caters to your specific needs and helps you achieve your business goals. Happy scheduling!