DrHouse Review – Best Online Doctor Booking Platform For Urgent Virtual Care For People In Moderate Pain

By Jared Levenson - Reviewed on August 7, 2023
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In our fast-paced world, the need for immediate medical attention can strike at any moment. Whether it’s a sudden pang of pain in the early hours or a pressing health concern over the weekend, traditional healthcare systems may not always be equipped to respond promptly. This is where the power of telemedicine comes into play.

Telemedicine is not just a trend; it’s a significant shift in how we access healthcare, providing timely, accessible, and adequate medical support when needed. This article focuses on one innovative solution making waves in this space: DrHouse, a virtual care platform built to cater to your urgent healthcare needs.

How does DrHouse work? What makes it stand out? Does it deliver on its promise of timely and efficient healthcare? We’ll explore these questions and more as we delve into an in-depth review of this platform. We’ll also share real-life experiences of individuals who have used DrHouse, giving you a firsthand perspective of its value and effectiveness.

But this isn’t just a product review. It’s about you making informed decisions about your healthcare. It’s about understanding how platforms like DrHouse are revolutionizing healthcare delivery.

So, are you ready to explore this new facet of healthcare? Are you interested in learning how DrHouse could enhance your approach to managing healthcare emergencies? If so, let’s dive in and unravel the world of DrHouse together. Welcome to a new chapter in healthcare, where urgency, efficiency, and quality converge seamlessly.

  • Third-Party
  • Quality
  • Cost
  • Design


Best Online Doctor Booking Platform for People In Moderate Pain Needing Quick, Urgent Virtual Care


  • Quick Access to Healthcare
  • Convenience Prescriptions as Needed
  • 24/7 Support
  • Transparent Pricing
  • No Insurance Required
  • Qualified Providers
  • Wide Range of Services
  • LegitScript Approval


  • Limited Scope
  • Lack of Physical Examination
  • Technology Requirements
  • Privacy Concerns
  • Prescription Limitations
  • Lack of Continuity of Care
  • Inability to Handle Emergencies
  • Not a Substitute for In-person Care

About DrHouse

DrHouse is an online telehealth service that offers convenient and accessible medical care through virtual consultations with board-certified clinicians.

  • Patients can skip the waiting room and connect with a healthcare professional within 15 minutes, receiving personalized treatment for various non-emergency conditions.
  • The service also provides prescriptions, including renewals, as needed.
  • With 24/7 care support, patients can consult with clinicians or chat with care assistants anytime.
  • DrHouse is committed to affordability and transparency, ensuring patients know their costs upfront.
  • Moreover, the service is available in all 50 states and does not require insurance, making quality healthcare accessible. Their team of qualified providers, trained in top U.S. medical schools, ensures world-class care.
  • LegitScript approval further assures users of the service’s compliance with safety and transparency standards (see third-party reviews below).

For those seeking timely and reliable healthcare solutions, DrHouse offers a user-friendly platform to address various medical needs conveniently and quickly.

Benefits of DrHouse

DrHouse offers several benefits that make it a valuable and convenient option for individuals seeking healthcare services:

  • Quick Access to Healthcare: DrHouse provides virtual consultations with board-certified clinicians within 15 minutes or less, allowing patients to access healthcare promptly without needing traditional in-person appointments and long waiting times.
  • Convenience: Patients can seek medical advice and treatment from the comfort of their homes or any location with internet access. This convenience eliminates travel and reduces time constraints, making healthcare more accessible.
  • Prescriptions as Needed: DrHouse offers prescription services, including renewals for existing medications, providing patients with the necessary medicines conveniently through the online platform.
  • 24/7 Support: The service operates 24/7, ensuring patients can consult clinicians or chat with care assistants anytime. It is handy for addressing medical concerns outside of regular business hours.
  • Transparent Pricing: DrHouse presents the cost of treatment upfront, allowing patients to know the expenses associated with their healthcare services before engaging with the platform.
  • No Insurance Required: DrHouse does not mandate insurance coverage, making healthcare accessible to individuals who may not have insurance or prefer to manage their healthcare expenses without insurance involvement.
  • Qualified Providers: All clinicians at DrHouse are board-certified and trained in the top U.S. medical schools, ensuring patients receive high-quality and competent medical care.
  • Wide Range of Services: DrHouse covers numerous non-emergency medical conditions, offering comprehensive care and treatment for various health issues.
  • Educational Resources: Besides medical services, DrHouse provides health articles on its platform, offering valuable information and insights on different health topics.
  • LegitScript Approval: DrHouse has been approved by LegitScript, which adds to its credibility and assures users of compliance with specific safety and transparency standards.

Who is DrHouse Best For


DrHouse is best suited for individuals who seek convenient, accessible, and prompt healthcare services for non-emergency medical conditions. The platform is particularly beneficial for the following groups:

  1. Urgent care Online: DrHouse offers “Virtual Urgent Care” for issues ranging from stress and depression to headaches and pain.
  2. Busy Individuals: People with busy schedules or limited time for traditional medical appointments can benefit from DrHouse’s quick and virtual consultations, allowing them to receive medical advice and treatment without the need to travel or wait in a physical waiting room.
  3. People without Insurance: DrHouse is a viable option for individuals who do not have health insurance or prefer to manage their healthcare expenses without involving insurance companies. The platform offers transparent pricing, allowing patients to know the cost upfront.
  4. Those in Remote Areas: For individuals living in remote or rural areas with limited access to healthcare facilities, DrHouse provides an opportunity to connect with qualified clinicians online, bridging the geographical gap and increasing healthcare accessibility.
  5. Tech-Savvy Users: DrHouse operates through an online platform, making it suitable for individuals comfortable with technology and seeking healthcare services through digital channels.
  6. Those Needing Prescription Services: DrHouse offers prescription services, making it beneficial for patients requiring new prescriptions or renewals for existing medications.
  7. People Seeking 24/7 Support: The round-the-clock availability of DrHouse’s services is advantageous for individuals who require medical advice or assistance outside regular business hours or during emergencies.
  8. Young Professionals and Students: DrHouse may appeal to professionals and students who prefer a modern and efficient approach to healthcare, aligning with their fast-paced lifestyles.

Who Should Not Use DrHouse 

While DrHouse offers convenient and accessible healthcare services, certain groups of individuals should not solely rely on this platform for their medical needs. These include:

  • Emergency Medical Situations: DrHouse is unsuitable for medical emergencies or life-threatening conditions. In such cases, individuals should immediately seek medical attention at a hospital emergency room or call emergency services (911 in the United States).
  • Complex or Chronic Conditions: Patients with complex or chronic medical conditions that require ongoing management and specialized care may not find DrHouse sufficient. Continuity of care and close monitoring by a primary care physician or specialist is essential in these cases.
  • Pediatric Patients: DrHouse may not be appropriate for young children or infants requiring in-person assessments and pediatric-specific healthcare.
  • Patients Needing Physical Examinations: Some medical conditions require physical examinations and diagnostic tests that cannot be conducted virtually. Patients with such conditions should consult healthcare providers who can perform the necessary physical assessments.
  • Patients Requiring In-Person Procedures: Individuals needing medical procedures, surgeries, or treatments requiring in-person visits to healthcare facilities should seek appropriate medical care outside DrHouse.
  • Patients with Severe Mental Health Issues: While DrHouse may provide general mental health support, individuals with severe mental health issues, including acute crises, should seek help from mental health professionals or crisis hotlines.
  • Patients with Language or Accessibility Barriers: DrHouse’s services may be limited for individuals who face language barriers or have accessibility issues with the online platform.
  • Patients Seeking Long-Term Care or Complex Diagnosis: For individuals requiring complex diagnoses, ongoing management of chronic conditions, or long-term care, establishing a relationship with a primary care physician or specialist is crucial for comprehensive and personalized healthcare.

My Experience with DrHouse 

Our experience with DrHouse has been highly positive and satisfying. The website’s user-friendly interface made navigation seamless, and its easy-to-use features allowed us to access the services effortlessly.

The website’s comprehensive content provided valuable information and insights into the services offered. Moreover, the abundance of positive reviews from other users further instilled confidence in the platform’s credibility and reliability.

Overall, our encounter with DrHouse has been nothing short of excellent.

Best Features 

  • Rapid Access to Board-Certified Clinicians: DrHouse enables users to connect with clinicians within 15 minutes or less. This quick and efficient access to healthcare professionals allows patients to receive prompt medical advice and treatment, eliminating the need for long waiting times typically associated with traditional in-person appointments.
  • Prescriptions On-Demand: DrHouse offers prescription services, including the ability to renew existing prescriptions or receive new ones. This feature provides added convenience for patients who require medications for various non-emergency medical conditions, ensuring they can get the necessary prescriptions promptly through the online platform.
  • 24/7 Personal Care Support: DrHouse’s commitment to providing round-the-clock care support is a valuable feature. Users can consult with clinicians, refill prescriptions, or seek assistance from care assistants at any time, making it incredibly convenient for addressing medical concerns outside of regular business hours or during emergencies.

How DrHouse Works

  1. Account Setup: Users can create a free account without health insurance. The process is quick and easy; they can download the DrHouse app.
  2. Plan Selection: Users can choose a plan that suits their needs. With membership, medical visits cost $49; without membership, the cost is $79.
  3. Consultation: After selecting a plan, users can virtually visit with a board-certified clinician in 15 minutes or less using the DrHouse app.
  4. Prescription Delivery: If the clinician deems it necessary, a prescription can be ordered. Users can pick up the prescription from their preferred pharmacy or deliver it to their location.

DrHouse highlights include 24/7 access to personal care, affordable and transparent pricing for various medical conditions, and the convenience of healthcare without needing insurance. The clinicians are board-certified and trained in top US medical schools, offering comprehensive care for non-emergency situations.

The goal is to provide world-class care through personalized treatment, accessible through the DrHouse app.

Overall, we give DrHouse a Design Score of 5/5

DrHouse Website

  • Online Doctor: The rising trend of telehealth has led to more people opting for online doctor appointments over in-person visits.
    • DrHouse offers rapid access to a doctor within 15 minutes.
    • The service is also affordable, with a membership fee of $99/year and individual visits costing $49, regardless of the reason for the holiday, ensuring transparent and consistent pricing.
  • Covered Meds: DrHouse is a telehealth service that provides online doctor consultations and covers various medications.
    • Users can browse multiple conditions and search for specific medications to see their average retail and members’ prices.
    • They offer medicines for conditions like acid reflux, allergies, bacterial infections, diabetes, heart health, mental health, and more.
    • DrHouse provides affordable options for a variety of prescription drugs.
  • How It Works: DrHouse offers a user-friendly and efficient healthcare service with a simple four-step process.
  • Pricing: DrHouse offers a comprehensive healthcare service designed to cater to individuals and their families.
    • With a membership priced at only $99 per year, members benefit from a significant $30 discount on every visit, with the added perks of free medication and unlimited care support.
    • Non-members’ standard urgent care visit is $79, encompassing diagnosis, treatment, prescriptions, and doctor’s notes.
  • Telehealth Services: DrHouse offers a wide range of treatment plans for thousands of medical conditions, ensuring that individuals can access the care they need promptly and conveniently. Through their expert board-certified online clinicians, users can receive medical attention on-demand, anytime, and anywhere, with the assurance of round-the-clock availability.
  • Providers: DrHouse takes pride in its team of highly-skilled clinicians dedicated to providing exceptional care without any compromises.
    • These board-certified clinicians have graduated from some of the most prestigious medical schools in the United States, showcasing their extensive and rigorous training.
    • With an average of 15 years of professional experience, DrHouse’s clinicians bring a wealth of knowledge and expertise to each patient interaction.
  • Get Started: Whether it’s a minor concern or an urgent medical issue, you can receive expert attention at affordable rates starting as low as $49, and you won’t need insurance.
    • DrHouse goes beyond consultations by offering free delivery of 100s of medications right to your doorstep within 1-5 days, saving you time and hassle.
    • Additionally, they can provide the necessary excuse or clearance if you require a doctor’s note for school or work.
    • DrHouse caters to various healthcare needs, including urgent care, men’s and women’s health, ensuring comprehensive medical support for all.
    • To get started, provide your full name, email, and telephone number, and agree to their Terms and Privacy Policy.

What You Get in DrHouse After Your Purchase

  1. Virtual Primary Care: This service offers an opportunity to schedule a consultation with an online primary care doctor from the comfort of your home.
    • They provide fast assistance for both minor and chronic medical conditions.
    • The physicians can help with various issues, including high blood pressure, seasonal illnesses, migraines, asthma, and ear, nose, and throat problems.
    • This service aims to make healthcare accessible and convenient for individuals seeking medical assistance.
  2. Online Prescriptions: The service provides convenient and speedy prescription refills for existing and new medications. By booking an appointment with an online doctor, users can obtain their prescription within 30 minutes, making the process quick and efficient.
  3. Virtual Urgent Care: The service offers quick and convenient virtual care for common illnesses and injuries, allowing individuals to receive medical assistance from home. The care team comprises world-class professionals who can effectively address minor health concerns.
  4. Men’s Health: On-demand visits for men in 15 minutes or less! They offer treatments for erectile dysfunction, STDs, hair loss, allergies, weight management, cold sores, dandruff, and more. 
  5. Women’s Health: Get quality care for various illnesses and medical problems. Their physicians offer treatments for UTIs, anxiety, depression, vaginal infections, STDs, pregnancy issues, headaches, cold sores, weight management, etc.

Our only criticism is that ordering prescription medication appears easier on DrHouse.com than on other similar websites.

Overall, we give DrHouse a Quality Score of 4.8/5

DrHouse Pros 

Doctor on Demand Review: Features, Benefits, Costs, and More

DrHouse has several advantages:

  • Virtual Care: DrHouse provides virtual medical consultations, making it convenient for patients to access healthcare anywhere, anytime, without leaving their homes.
  • Fast Service: With quick consultations, patients can receive medical attention promptly, reducing wait times and addressing health concerns efficiently.
  • Affordable Pricing: DrHouse offers transparent pricing, allowing patients to see the cost upfront. This can benefit those without insurance or looking for cost-effective healthcare options.
  • Board-Certified Clinicians: The service ensures that all clinicians are board-certified and trained in top US medical schools, assuring patients of receiving care from qualified professionals.
  • Comprehensive Care: DrHouse caters to various non-emergency conditions, allowing patients to manage multiple health issues through a single platform.
  • Prescription Services: The service offers prescription refills and new prescriptions online, enabling patients to get their medications conveniently through virtual appointments.
  • No Insurance Required: DrHouse operates without health insurance, making healthcare accessible to individuals who may not have insurance coverage.
  • 24/7 Personal Care: Patients can consult clinicians, refill prescriptions, or chat with care assistants around the clock, ensuring continuous support for their healthcare needs.

DrHouse Cons

While DrHouse offers several advantages, there are also some potential drawbacks:

  • Limited Scope: DrHouse focuses on non-emergency conditions, which may not be suitable for patients with more severe or complex medical issues requiring in-person evaluation and treatment.
  • Lack of Physical Examination: Virtual consultations may not allow for a thorough physical examination, which could limit the doctor’s ability to diagnose certain conditions accurately.
  • Technology Requirements: Accessing virtual care may require a stable internet connection and a compatible device, which could be a barrier for some patients, especially those in remote areas or with limited technological resources.
  • Privacy Concerns: Some patients may be concerned about their medical information’s privacy and security during virtual consultations, though DrHouse likely employs robust security measures to protect patient data.
  • Prescription Limitations: DrHouse providers may be unable to prescribe or refill certain controlled substances via virtual visits, limiting the range of medications available.
  • Lack of Continuity of Care: Patients who prefer a consistent relationship with their primary care physician may find it challenging to maintain continuity of care with different clinicians for each virtual visit.
  • Inability to Handle Emergencies: DrHouse is designed for non-emergency conditions. However, it may not be suitable for urgent medical situations that require immediate attention in an emergency room or urgent care center.
  • Not a Substitute for In-person Care: While virtual care offers convenience, it should not replace regular visits to a physical healthcare facility for routine check-ups and more complex medical conditions.

DrHouse Third Party Reviews

Overall, we give DrHouse a Third-Party Review Score of 4.8/5

DrHouse – Is It Evidence-Based?

It is hard to determine whether DrHouse is evidence-based or not. While positive reviews and the claim of offering board-certified physicians indicate a reputable healthcare service, they do not guarantee that DrHouse is evidence-based. Evidence-based medicine goes beyond patient testimonials and credentials of individual physicians.

What Problems Does DrHouse Best Help?

online therapy doctor

DrHouse is best suited to help with various non-emergency or minor health issues. Some of the problems that DrHouse can assist with include:

  • Everyday Illnesses: DrHouse can provide virtual care for common illnesses, such as colds, flu, sore throat, cough, and seasonal diseases.
  • Chronic Conditions: The service can support patients with chronic conditions like high blood pressure, asthma, and migraines.
  • Ear, Nose, and Throat Issues: DrHouse’s clinicians can address problems related to the ears, nose, and throat, such as ear infections, sinus issues, and sore throats.
  • Prescription Refills: Patients can get fast and convenient prescription refills for their existing medications.
  • New Prescriptions: DrHouse can issue new prescriptions for medications deemed necessary by their board-certified clinicians.

DrHouse Medication

  • DrHouse is revolutionizing healthcare access, providing users with a convenient and inclusive platform for quality medical care.
  • With free delivery and reduced-cost appointments for all family members, users are granted seamless access to over 300 medications.
  • DrHouse also offers virtual visits with qualified clinicians 24/7 and on-demand care support through chat.
  • The innovative platform eliminates the need for insurance, making quality healthcare accessible to all.
  • Another benefit of DrHouse membership is the convenience of obtaining doctor’s notes and clearances.
  • To ensure top-notch services, DrHouse proudly offers a 100% treatment guarantee that grants users a refund if they are unsatisfied with their visit.

How do I Sign-Up to DrHouse? 

  1. Set up your account. Create a free account in just a minute. Health insurance is not required. Download the DrHouse app.
  2. Choose your plan. Two options are available:
    • $49 visit with membership or $79 visit without membership.
    • No insurance is needed for either plan. Service is available in all 50 states.
  3. Consult with a clinician. Have a virtual visit with a board-certified clinician in 15 minutes or less. Use the DrHouse app for the consultation.
  4. Get your prescription. After the consultation, pick up your prescription from your preferred pharmacy. Alternatively, you can choose to have the prescription delivered to you.

Alternatives to DrHouse 

  1. Teladoc: Teladoc is a popular telehealth platform that offers virtual medical consultations with board-certified physicians, dermatologists, therapists, and more. They provide 24/7 access to healthcare professionals for various non-emergency health issues.
  2. Amwell: Amwell is another telemedicine service that connects patients with licensed doctors, therapists, and specialists. They offer virtual visits through video calls and can address various medical conditions.
  3. MDLIVE: MDLIVE is a telehealth company that offers virtual consultations with healthcare providers, including doctors, psychiatrists, and therapists. They provide convenient and accessible healthcare services for minor and mental health issues.

DIY Steps 

If you are unable to access DrHouse or any other telehealth service and need to manage a minor health issue at home, here are some steps you can take:

  • Self-Care: Many minor health issues can be managed with self-care at home. For common colds or flu, get plenty of rest, stay hydrated, and use over-the-counter medications to relieve symptoms like fever, sore throat, or congestion.
  • OTC Medications: Over-the-counter medications are available without a prescription and can treat minor ailments like headaches, allergies, or mild pain. Always follow the recommended dosage and usage instructions.
  • Home Remedies: Some conditions can be alleviated with simple home remedies. For instance, you can use warm compresses for muscle aches or gargle with salt water for a sore throat.
  • Online Health Resources: Utilize reputable online health resources to gain information and tips on managing specific health conditions at home. Be cautious about the sources you trust and verify the reliability of the data.
  • Virtual Support Groups: If you are dealing with a chronic condition, consider joining online support groups or forums to connect with others with similar experiences. These groups can offer insights and emotional support.
  • Virtual Exercise Classes: For minor aches or stress relief, consider joining virtual exercise classes or following online fitness videos to engage in physical activity from home.
  • Mental Health Apps: If you are experiencing stress, anxiety, or mild depression, there are mental health apps that offer guided meditation, relaxation techniques, and coping strategies.
  • Healthy Lifestyle Choices: Adopt a healthy lifestyle by maintaining a balanced diet, exercising regularly, and managing stress. These practices can contribute to overall well-being and resilience.

How Much Does DrHouse Cost

DrHouse offers two subscription options:

  1. DrHouse Membership:
    • Cost: $99 per year (Only $99/year). Members get $30 off every visit.
    • Benefits: Free medication coverage with delivery for 300+ medications.
    • Includes Family: All family members receive discounted visits and free medicines with delivery.
    • On-demand Care Support: Access to 24/7 chat support for care assistance.
    • 24/7 Virtual Visits: See a board-certified clinician within 15 minutes without needing insurance.
    • Doctor’s Notes: Obtain doctor’s notes for school or work if required.
    • Treatment Guarantee: 100% treatment guarantee, with the option to request a refund if care cannot be provided.
  2. Urgent Care Visit Membership:
    • Cost: $79 per visit.
    • Benefits: Provides a one-time urgent care visit for diagnosis, treatment, prescription, and doctor’s notes.

The insurance-free prices are highly reasonable, especially given the 24/7 access. However, not many but a few other similar providers, like Sesame Care, offer lower prices.

Overall, we give DrHouse a Cost Score of 4.8/5

Any Discount or Free Trial?

  1. With the DrHouse Membership, you get $30 off every visit, free meds, and unlimited care support – for you and your family.
  2. Get $10 off your first visit.

Refunds, Pausing, and Cancellations

DrHouse’s Refund Policy:

  • Membership fees are nonrefundable, and there are no refunds for partially used membership periods.
  • Prescription and lab orders are nonrefundable.
  • One-time and urgent care visits are eligible for a full refund under specific conditions, including if an in-person visit is needed or maintenance cannot be provided for particular reasons.
  • Refunds won’t be issued if a doctor’s note was provided, certain medications were prescribed, or specific conditions related to prescription requests are not met.
  • Refunds won’t be provided if you start a new visit for the same reason for which you already received a refund.
  • Contact accounts@drhouse.com or the care support team through the DrHouse app to request a refund. Refunds may take 5-10 business days to process.

DrHouse’s Cancellation Policy:

  • You can cancel your DrHouse subscription at any time.
  • After cancellation, your subscription will remain active until the next billing period, and you can continue to use DrHouse services.
  • To cancel your subscription, go to Account -> Membership -> Cancel Membership in the DrHouse app, or contact care support through the app or email at accounts@drhouse.com.

Is DrHouse Legit Conclusion

In conclusion, DrHouse is a remarkable virtual healthcare platform that addresses the challenges of accessibility and affordability in healthcare.

With its convenient and efficient medical consultations, transparent pricing, and comprehensive care approach, DrHouse ensures that patients receive prompt and reliable virtual healthcare services. The platform’s board-certified clinicians, 24/7 virtual care support, and commitment to evidence-based medicine further enhance its appeal.

With an affordable membership plan that includes family coverage and free medication delivery, DrHouse strives to provide comprehensive care while bridging the gap in healthcare accessibility.

By offering accessible, convenient, and comprehensive virtual healthcare services, DrHouse is a valuable solution for individuals seeking high-quality healthcare from their homes.

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