Exploring Talkspace Change Therapist Services 

By Jared Levenson - Reviewed on March 6, 2023
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Are you considering changing or switching your Talkspace therapist or therapy services? If so, you’re in the right place.

In this blog post, we’ll explore how you may switch or change your Talkspace therapist.

We have bought, tested, and experienced Talkspace. Part of our journey includes the therapist-switching process and much more. We’ve documented our experience here:

Are Talkspace Therapists Licensed?

If you’re wondering whether Talkspace online therapists are licensed, the answer is yes.

Talkspace only employs licensed therapists who have completed the necessary education and training to provide mental health services. Here are some key points to keep in mind:

  • All Talkspace therapists have a valid license in their respective states.
  • They have completed graduate-level education and clinical training in psychology or counseling.
  • They are required to adhere to ethical guidelines set forth by their respective licensing boards.
  • Talkspace also provides ongoing supervision and support for their therapists.

So, you can overall trust that the therapists at Talkspace are qualified and licensed professionals who can provide effective mental health care.

However, you should know that Talkspace is currently fighting a class-action lawsuit for accepting a high number of clients without having adequate therapist support1.

In other words, Talkspace may be overworking its therapists.

Talkspace Treatment Types Offered

Talkspace offers a range of treatment types to address various mental health concerns.

Here are some of the services that you can expect from Talkspace:

  • Individual therapy: You can work one-on-one with a licensed therapist via text, audio, or video messages.
  • Couples therapy: If you’re experiencing relationship issues, Talkspace offers couples therapy with licensed therapists who specialize in this area.
  • Teen counseling: Talkspace also provides mental health support for teenagers through its teen counseling program.
  • Psychiatry services: In addition to therapy, Talkspace has psychiatrists on staff who can prescribe medications and provide medication management.

When you switch or change plans at Talkspace, the options above are what you’ll be choosing from.

How To Change Therapists at Talkspace

If you’re considering switching therapists at Talkspace, there are a few things to keep in mind. Here are some key points to consider:

  • To change your therapist on Talkspace, log into the app and go to the “My Account” or “Settings” page. From there, select “Change Therapist.”
  • You can choose whether or not to share your previous therapy notes/transcript with your new therapist.
  • Talkspace makes it easy to switch therapists with just a click of a button.
  • However, some users have reported frustration with the process of changing therapists on Talkspace.
  • It’s important to remember that finding the right therapist is a personal process and may take some trial and error.

According to the Talkspace Help Center, changing providers is as simple as clicking on the gear wheel icon in your app, navigating to Payment and Plan, and selecting Change Provider.

How do I Switch my therapist on Talkspace?

If you are looking to change your therapist on Talkspace, the process is fairly simple. Here are the steps you need to follow:

  1. Log into your Talkspace app.
  2. Click on the gear wheel icon.
  3. On the Settings page, click on Payment and plan.
  4. On the Payment and plan page, click Change provider.
  5. Review your current plan and select a new provider.

It’s important to note that if you have any questions or concerns about changing your therapist, you can always reach out to Talkspace customer support for assistance.

The platform also offers easy matching to find the right therapist for you and allows you to message your therapist at any time.

We documented the entire switching / changing Talkspace provider or therapist here:

How to switch or change Talkspace therapists

How do you transition between therapists?

Transitioning between therapists can be a difficult process, but it is important to find the right fit for your mental health needs.

Here are some steps you can take to make the transition as smooth as possible:

  • Talk to your current therapist about your decision and ask them to transfer your records to your new therapist.
  • Take the time to research and find a new therapist that fits your needs and preferences.
  • Schedule an initial session with your new therapist to discuss your mental health history, goals, and any concerns you may have.
  • Be open and honest with both your current and new therapist about why you are making the switch.
  • Remember that building a relationship with a new therapist takes time, so be patient and give yourself time to adjust.

How do I leave my current therapist?

If you’re considering leaving your current therapist, it’s important to approach the situation with care and honesty.

Here are some steps you can take to make the process as smooth as possible:

  • Figure out why you want to leave: Before making any decisions, take some time to reflect on why you’re considering leaving your therapist. Are there specific issues that aren’t being addressed? Do you feel like you’re not making progress? Understanding your reasons can help guide the conversation with your therapist.
  • Talk to your therapist: It’s important to have an open and honest conversation with your therapist about why you’re considering leaving. This gives them a chance to address any concerns or issues that may be contributing to the problem.
  • Be honest: When talking with your therapist, it’s important, to be honest about how you’re feeling and what’s not working for you. This can be difficult, but it’s crucial for both your well-being and for maintaining a healthy therapeutic relationship.
  • Consider a “conscious goodbye”: A conscious goodbye is a way of ending therapy that acknowledges the work that has been done and the progress that has been made. This can help provide closure and make the transition easier.
  • Have a plan: If you do decide to leave your therapist, it’s important to have a plan in place for finding a new one or continuing without therapy.

In our documented Talkspace therapy session, the topic of conversation was actually about leaving a therapeutic relationship.

Please see the video below if you’d like to hear a Talkspace therapist conduct a therapy session about how to leave the therapeutic relationship.

My 1st Talkspace Therapy Session

How do you tell your therapist you are changing therapists?

If you are considering changing therapists, it is important to communicate this decision with your current therapist respectfully and clearly.

Here are some steps you can take to tell your therapist that you are changing therapists:

  1. Schedule a session with your current therapist to discuss your decision.
  2. Be honest and direct about your reasons for wanting to change therapists.
  3. Ask for a referral or recommendation for a new therapist from your current therapist, if that feels appropriate.
  4. Request that your therapy records be transferred to your new therapist.

It is important to remember that changing therapists is a common occurrence and should not be seen as a failure or reflection on either party involved. Seeking therapy is a personal journey, and finding the right fit with a therapist is crucial for successful treatment.

If you have any concerns or questions about the process of changing therapists, do not hesitate to reach out to mental health professionals or resources for guidance.

Can you switch counselors?

Yes, you can switch counselors if you feel that your current therapist is not meeting your needs. It’s important to prioritize your mental health and find a therapist who is a good fit for you.

Here are some steps to take when switching therapists, or counselors:

  • Tell your current therapist or counselor that you would like to switch and ask them to transfer your records to the new therapist.
  • Identify what you need in a new therapist or counselor, such as their specialty, approach, or personality.
  • Research potential therapists or counselors and read reviews from other patients.
  • Schedule an initial appointment with the new therapist or counselor to see if they are a good fit for you.

Remember that finding the right counselor may take time and effort, but it’s worth it for your mental health.

Does Talkspace have video sessions?

Yes, Talkspace offers video sessions as part of its online therapy services. You can schedule these sessions either once a month or once per week, depending on the plan you choose.

Live video sessions can be conducted through the Talkspace mobile app (iOS or Android) or the web on a supported browser. Each completed live-video session lasts about 30 minutes.

How do video sessions work on Talkspace?

If you’re wondering how video sessions work on Talkspace, here’s what you need to know:

  • Talkspace offers live video sessions through their mobile app or web browser.
  • You can schedule video sessions either once a month or once per week, depending on your plan.
  • To join a session, simply login to your portal and wait for your therapist to start the call.
  • During the session, you’ll be able to see and hear your therapist in real-time, just like an in-person session.
  • Video sessions are a great option if you prefer face-to-face communication or if you need more support than messaging alone.

If you’re interested in trying out video therapy with Talkspace, be sure to check out their plans and pricing options.

How do you do a live video session on Talkspace?

If you’re wondering how to do a live video session on Talkspace, it’s quite simple. Here are the steps you need to follow:

  1. Log in to your Talkspace account.
  2. On the left side of your screen, click on “Tools.”
  3. In the dropdown menu, select “Live.”
  4. If you have any available live session credits, they will be displayed here.
  5. Click on “Schedule Live Session” and select a date and time that works for you.
  6. At the scheduled time, log back into your account and click on “Join Live Session.”

What is a copay in therapy?

When it comes to therapy, a copay is a set fee you pay at every session.

This fee is predetermined by your insurance plan and can vary based on the type of service you receive. Here are some key points to keep in mind about copays in therapy:

  • Copays are a flat fee, not a percentage of the total cost.
  • The amount of your copay will depend on your insurance plan and the type of therapy you receive.
  • Copays typically range from $10 to $30 per session.
  • If you have a copay plan, you will pay a set amount for each session until you meet your deductible.

It’s important to note that while many insurance plans do cover therapy, the specifics of coverage can vary widely. Be sure to check with your insurance provider to understand what your copay will be for therapy sessions.

Additionally, if you’re concerned about the cost of therapy, there may be options available to help offset these expenses. Some therapists offer sliding scale fees or other payment arrangements, and there may be community resources available as well.

Is it OK to switch therapists?

If you are considering switching therapists, it is important to know that it is completely okay to do so.

There are several signs that indicate it may be time to switch therapists, including feeling like you are not making progress or feeling uncomfortable with your therapist.

Here are some steps you can take when considering switching therapists:

  • Talk openly with your current therapist about your concerns and reasons for wanting to switch.
  • Identify what you need in a new therapist, such as a specific approach or expertise in a certain area.
  • Research potential new therapists and schedule consultations to see if they would be a good fit for you.
  • Ask your current therapist to transfer your records to your new therapist.

Remember, therapy is a personal journey, and finding the right fit with a therapist is crucial for success. Don’t be afraid to make changes if necessary.

Do I have to tell my therapist I’m switching?

If you are considering switching therapists, it is important to communicate this decision with your current therapist.

While it may feel uncomfortable, it is the ethical and respectful thing to do. Here are some steps you can take:

  • Let your therapist know that you are considering switching and explain why.
  • Discuss any concerns or issues you have with your current therapy sessions.
  • Ask for a referral or recommendation for a new therapist.
  • If you don’t feel comfortable discussing this in person, consider sending an email or leaving a message.

Remember that therapy is about your well-being and finding the right fit is crucial for success. It’s okay to switch therapists if you feel like it’s not working out.

How do I get a different provider on Talkspace?

If you’re looking to switch to a different provider on Talkspace, it’s a relatively straightforward process. Here are the steps you need to follow:

  1. Log in to your Talkspace account and go to the Payment and Plan page.
  2. Click on “Change provider.”
  3. If you have multiple subscriptions/rooms, make sure you locate the correct room details to update.
  4. In the “My Private Rooms” section, find the row with the word “Therapist” and click “Change.”

It’s important to note that while switching providers is easy, finding the right therapist for you may take some time and effort. Talkspace offers therapy and psychiatry providers who can connect with clients via text, audio, and video messaging. If you’d like to try a different provider at any point, simply follow the steps above.

Is Talkspace confidential?

If you’re wondering whether Talkspace is confidential, the answer is yes.

Talkspace takes privacy and safety very seriously and has implemented various measures to ensure that your personal information is always kept safe.

Here are some key points to consider:

  • Talkspace uses encryption technology to protect your data.
  • Your conversations with your therapist are confidential and protected by HIPAA regulations.
  • You have the option to request confidential communications if you prefer a certain way of contact.
  • Talkspace promises anonymity, meaning that your therapist will not know your identity unless you choose to reveal it.


In conclusion, the ability to change Talkspace therapists is straightforward.


  1. Bucher, A. (2023, March 6). Talkspace class action claims the company does not have enough therapists to meet demand. Top Class Actions. https://topclassactions.com/lawsuit-settlements/class-action-news/talkspace-class-action-claims-company-does-not-have-enough-therapists-to-meet-demand/

More Talkspace Resources

  1. We Bought Talkspace (Video) – Here’s Our Complete Review
  2. Why Michael Phelps Says, “Talkspace Saved My Life”
  3. Insurances Talkspace Accepts – Covers 40 Million Americans
  4. Talkspace Cost Breakdown – What We Paid
  5. The Public and Private Talkspace Discounts We Found
  6. Talkspace Phone Number (?)
  7. Talkspace Company Financial Info
  8. The Salary of Talkspace Therapists
  9. How To Cancel Your Talkspace Subscription
  10. The Talkspace App Is Popular!
  11. Talkspace Versus Calmerry
  12. Talkspace Versus Brightside
  13. Talkspace Versus Sesame Care

Final Talkspace Review Summary

Talkspace Review - $276-436
talkspace transparent logo

Name: Talkspace

Description: Talkspace might be for you if you're new to therapy or looking for mental health care that fits your schedule and location. Talkspace is an online service offering a range of mental health care options, including individual, teen and couples therapy along with psychiatry. Health insurance coverage is also accepted and various methods of communication are available to connect with therapists.

Offer price: $276-436

Operating System: Online

Application Category: Mental Health

Author: Online Mental Health Reviews

  • Third Party Reviews
  • Quality
  • Cost
  • Design

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