Exploring Zocdoc Careers: Job Openings and Work Culture

By Jared Levenson - Reviewed on April 22, 2023
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As someone interested in pursuing a career in the mental health field or working at Zocdoc, what is it like?

In this blog post, we’ll explore the world of Zocdoc careers, the different job openings, and the overall work culture of this innovative company.

The Online Mental Health Reviews team is uniquely qualified to write about Zocdoc careers due to our deep understanding of online mental health and Zocdoc products and services.

We have a dedicated and talented team of researchers who are continuously working to stay informed on the latest news and trends in mental health, as well as best practices for seeking care.

This allows us to provide our readers with accurate information that can help them learn more about potential roles at Zocdoc or assist them in making an informed decision regarding their care journey.

Zocdoc Company Overview

Zocdoc is a rapidly growing company with a range of career opportunities. From software engineering to marketing to customer service, there are roles for a variety of skill sets.

According to the Zocdoc company careers page, some of the most common job openings are for software engineers, data scientists, product managers, marketers, and customer service representatives. With such a diverse range of job openings, you’re likely to find something that aligns with your skills and interests.

One of the strengths of Zocdoc is its company culture. At Zocdoc, collaboration, innovation, and transparency are vital principles. The company encourages its employees to be creative and take ownership of their work.

There’s also a strong focus on teamwork and building relationships between employees. If you value an environment where everyone is encouraged to contribute to the company’s success and growth, Zocdoc could be the right place for you.

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Zocdoc is best for adults with healthcare insurance, who want to try a modern way to book healthcare appointments, and who have access to the internet. Additionally, fans of Yelp or other online review services will be more likely to become Zocdoc fans.

However, not everyone is a fit for Zocdoc. Adults who do not feel comfortable using the Internet for healthcare, or already have existing and satisfying relationships with their healthcare providers are not ideal for Zocdoc.


  • Convenience: Zocdoc allows patients to easily book appointments with doctors and healthcare providers from their phone or computer, without needing to call around and schedule appointments manually.
  • Time-Saving: Zocdoc cuts down on wait times in doctor’s offices as patients can book and confirm appointments electronically, reducing the need to do so physically at the clinic.
  • Access to New Providers: Zocdoc provides a comprehensive list of providers along with their biography, ratings, and reviews, allowing patients to learn about and select the best provider who can address their specific health issue.Transparency: Zocdoc provides verified ratings and feedback from previous patients that can help assess the suitability of a provider, with the additional benefit of patient privacy as they can provide feedback anonymously.
  • Insurance Coverage: Zocdoc facilitates the verification of insurance coverage for healthcare services, giving patients an idea of how much they will be paying out of pocket.
  • Seamless Navigation: The app provides an easy-to-use interface that simplifies the process of selecting a provider, booking an appointment, managing your appointment schedule or canceling an appointment.


  • Insurance Inaccuracies: Occasionally, when verifying insurance coverage, Zocdoc and healthcare providers may provide inaccurate information on coverage, resulting in patients unknowingly footing large bills.
  • Provider Availability: Patients may face challenges finding available providers to meet their needs, depending on their insurance plan, preferred location, and medical urgency.
  • Cancellations: There may be instances where a provider cancels an appointment last minute or changes your booking to a different location which may inconvenience patients without adequate notice.
  • Inadequate Support: In some cases, it can be difficult to get adequate support or help from the Zocdoc team, especially if there is an issue with insurance coverage or appointment booking.
  • Security Concerns: Patients may need to share personal and sensitive information to use the Zocdoc platform. While the app maintains privacy and security measures, concerns may arise regarding the security of patient data.

Zocdoc’s culture is also focused on work-life balance

  • The company offers generous vacation time, flexible work schedules, and work-from-home options.
  • Mental health is also prioritized, with resources like an Employee Assistance Program (EAP) and a range of wellness initiatives. This focus on mental and physical well-being can be attractive to job seekers who want a company that cares about the overall health of its employees.

In terms of diversity and inclusion, Zocdoc is striving to create an environment where everyone feels welcome and valued. The company has made efforts to increase the representation of women and people of color in leadership positions.

They also host events such as “Embrace Her Voice” and “Culture in the Workplace” to foster discussion around diversity and inclusion. This focus on creating a diverse and inclusive workplace is essential for promoting innovation, understanding, and creating an environment where everyone feels accepted.

Zocdoc  Remote Job Opportunity | Work From Job Opportunity | WFH | Work At Home Job

Zocdoc Jobs, Open Positions, & Careers

Popular careers with Zocdoc job seekers include a software engineer career, a front-end engineer career, a business analyst career, a data analyst support career, and a QA manager career.

The company also offers remote work-from-home jobs and flexible working hours.

Common Questions About Working at Zocdoc

Are you considering working at Zocdoc?

It’s important to know what to expect before applying for a job. Here are some of the most common questions about working at Zocdoc:

  1. What is the interview process like? The interview process usually consists of multiple rounds, such as a phone screen, an in-person interview, and potentially an additional round with a hiring manager or other team members. You can find more detailed information about Zocdoc’s interview process on Glassdoor.
  2. What kind of benefits does Zocdoc offer? Zocdoc offers competitive benefits packages that typically include health insurance, dental insurance, vision insurance, 401(k) plans, and paid time off.
  3. What is the company culture like? According to Indeed, employees describe the company culture at Zocdoc as friendly and collaborative. Employees also report feeling supported by their colleagues and managers.
  4. What kind of questions will I be asked during an interview? Common questions asked during interviews at Zocdoc include “What motivated you to change jobs?” and “Describe your process for handling a heavy workload in your current role.”
  5. How do reviews work on Zocdoc? Reviews on Zocdoc are verified by patients who have booked appointments through the platform to ensure the accuracy and authenticity of feedback. This results in a more representative sample of patient feedback (good, bad, or otherwise).

Job Openings at Different Companies Similar to Zocdoc

Here are some career and job alternatives to Zocdoc for those who are looking to work at a similar company:

  • Healthgrades: A website that provides comprehensive information about healthcare providers to help patients make informed decisions. Healthgrades also offers career opportunities in the healthcare industry. Learn more
  • Zocdoc Competitors: Other companies that offer online medical appointment booking services include CareDash, Doximity, Practo and Vitals. Learn more
  • WebMD: A comprehensive health information resource that provides information about symptoms, conditions, treatments, and medications. WebMD also offers job opportunities for healthcare professionals. Learn more
  • Teladoc: A virtual healthcare platform that offers telemedicine services, including medical consultations, mental health services, and support for chronic conditions. Teladoc also offers job opportunities across various healthcare specialties. Learn more
  • Vivante Health: A health technology company that specializes in digestive health management. The company offers digital health tools and personalized coaching to help people manage their digestive health. Learn more

These companies offer a range of career opportunities in the healthcare industry, from technology and engineering to marketing and customer service. Prospective employees can learn more about these companies’ career opportunities by visiting their website or conducting a job search through online portals.

Additionally, you can check out another online doctor booking service, Sesame Care, and how Sesame Care doctors provide a similar but different service to Zocdoc.

Finally, Headspace is a company that teaches mindfulness for better mental health and stress reduction. If you’re looking for a meaningful job, learn more about Headspace careers.

Where is Zocdoc Located?

Zocdoc is a digital healthcare marketplace that connects patients and doctors. The company is headquartered in New York City, with additional offices located in Scottsdale, Arizona, and Pune, India.

The main office of Zocdoc is located at 568 Broadway 2nd Floor in New York City.

There is also an office in Scottsdale, Arizona at 6991 E Camelback Rd B-260 and another office in Pune, India at the Onyx Tower.

Can I Work Remotely at Zocdoc?

Yes, you can work remotely at Zocdoc.

The company offers remote job opportunities for customer service associates and other roles. You can find these jobs through FlexJobs, Built In NYC, Think Outside the Cubicle Now, and other job search websites.

If you’re interested in working remotely with Zocdoc, you should check out their website for more information about available positions and how to apply. They also have a blog where they post updates about job titles, their return-to-work plans, and other news related to remote work.

Overall, there are plenty of opportunities to work remotely with Zocdoc if you meet the requirements set by the company.

Zocdoc Glassdoor Info

According to Glassdoor, Zocdoc has an overall rating of 4.0 out of 5 based on over 655 reviews left anonymously by employees. 76% of employees would recommend working there.

  • The average Zocdoc pay is between $55,898 and $300,757 per year for an Administrative Assistant and a Director, respectively.
  • The average hourly pay at Zocdoc is between $30 and $59 for a Patient Operations Associate and a Customer Success Manager. Overall, Zocdoc workers give the pay and benefits package 3.5 out of 5 stars.
  • At Zocdoc, a Director’s salary is $300,757 per year, making it the job with the best pay.
  • The job at Zocdoc that pays the least is Administrative Assistant, which pays $55,898 per year.
  • Zocdoc workers gave their company a rating of 3.5/5 stars for pay and benefits.

Overall, it seems that many people enjoy working at Zocdoc and find it to be a rewarding experience!

Zocdoc Indeed Info

On Indeed, you can find out what it’s like to work at Zocdoc by reading reviews from current and former employees.

You can also search for jobs at Zocdoc on Indeed, including positions in IT, medical receptionist, ophthalmic technician, dentist, and more. Additionally, you can learn about the salaries and benefits offered by Zocdoc.

Interestingly, the average Zocdoc salary runs from about $35,000 per year for an Office Assistant to $155,125 per year for a Senior Software Engineer.

The average hourly pay at Zocdoc runs from $13.27 for a Sales Representative to $19.80 for a Freelance Photographer.

Salary information comes from 26 data points that were gathered directly from employees, users, and past and present job ads on Indeed in the past 36 months.

Why Do Indeed & Glassdoor Have Different Zocdoc Average Salaries?

One reason could be Indeed has 26 reviews whereas Glassdoor has 655 reviews.

List of Zocdoc careers tips

  • Research the industry: Understanding what’s going on in the healthcare industry can help you further your understanding of potential Zocdoc careers.
  • Network with professionals: Connecting with Zocdoc professionals online and in person can help you develop relationships and better understand potential job opportunities.
  • Update your resume: Make sure that your resume is up to date and tailored to the type of job you are interested in at Zocdoc.
  • Develop transferrable skills: Skills such as communication, problem-solving, research, and data analysis can be adapted to multiple industries and will come in handy when pursuing a career at Zocdoc.
  • Prepare for an interview: Interviews are an important part of getting the job you want so it’s important to prepare for one beforehand by researching potential questions and rehearsing answers.

7 Steps to Know All about Zocdoc Careers

  1. Research Zocdoc: Take time to understand what the company is all about and what types of positions they offer.
  2. Identify your goals: Consider which type of job would be best suited for you and be sure to reflect this in your resume and application.
  3. Network with professionals: Connecting with Zocdoc professionals online and in person can help you better understand potential job opportunities.
  4. Update your resume: Make sure that your resume is up to date and tailored to the type of job you are interested in at Zocdoc.
  5. Research industry trends: Staying aware of any changes or emerging trends related to healthcare can help you stay competitive when applying for a position at Zocdoc.
  6. Prepare for an interview: Interviews are an important part of getting the job you want so it’s important to prepare for one beforehand by researching potential questions and rehearsing answers.
  7. Follow up after the interview: After an interview, following up with a thank you note demonstrates that you are professional, motivated, and interested in pursuing further opportunities at Zocdoc.

Benefits of Zocdoc careers, 5 factors

  1. Access to top technologies: Zocdoc offers employees access to the most up-to-date and cutting-edge technologies so they can be at the forefront of innovation in their industry.
  2. Flexible work environment: Zocdoc provides a flexible work environment, allowing teams to make decisions independently while leveraging the expertise of others when needed.
  3. Competitive compensation and benefits: Zocdoc provides competitive salaries, bonuses, and health coverage for their employees as well as employee stock options.
  4. Commitment to diversity and inclusion: Zocdoc is committed to creating an inclusive workplace where individuals are encouraged to bring their unique perspectives, backgrounds, and perspectives.
  5. Growth opportunities: Zocdoc offers opportunities for career growth through mentorship programs and leadership development initiatives.

How Doctors List Their Practice on Zocdoc

Doctors can list their practice on Zocdoc to make it easier for patients to find them.

  • To do this, they need to create a profile on the Zocdoc website and provide information about their practice, such as their location, services offered, and insurance accepted. Once the profile is created, doctors can then start receiving patient reviews and bookings.
  • Zocdoc also offers a fee schedule where doctors pay $300 a year and multiple physicians can be listed under one account in the same practice. This allows doctors to have more visibility on the platform and reach more potential patients.
  • Additionally, Zocdoc helps healthcare providers showcase their practice through reviews, photos, and other information that will help patients decide if they want to book an appointment with them.

Overall, listing your practice on Zocdoc is a great way for healthcare providers to reach more potential patients and increase their visibility online.

Zocdoc Benefits for Doctors and Therapists

Zocdoc is a free online service that helps patients find doctors for psychotherapy and book appointments instantly.

With Zocdoc, you can search for and book appointments with doctors, therapists, dentists, and other medical specialists via the Zocdoc website or mobile app. The platform allows you to book Zocdoc therapy appointments as well as other types of healthcare appointments.

The benefits of using Zocdoc for doctors and therapists include reducing the number of no-shows, filling in last-minute openings in doctors’ calendars caused by cancellations, making doctors discoverable to patients, and allowing customers to look for and make appointments quickly and easily.

Additionally, primary care doctors pay less than high-priced specialists when using Zocdoc.

Overall, Zocdoc is a great resource for both patients and doctors alike. It provides an easy way to find the right doctor quickly and conveniently while also providing benefits to doctors such as reducing no-shows and helping them become more discoverable to potential patients.

Is Zocdoc a Tech Company?

Yes, Zocdoc is a tech company.

It was founded in 2007 and is based in New York City. The company offers an online service that allows people to find and book in-person or telemedicine appointments for medical or healthcare services.

Zocdoc also provides a marketplace that helps connect patients with healthcare providers, allowing them to choose in-network providers, highly rated ones, and those that accept their insurance.

The company has raised over $95 million in funding and has been featured in publications such as CNBC, Business Insider, and TechCrunch.

Zocdoc’s mission is to use technology to improve the healthcare experience for millions of patients each month.

How Many Employees Does Zocdoc Have?

Zocdoc currently has 876 employees. This number is based on the most recent data from Zippia1, which states that the company generates $71 million in revenue.

Zocdoc Careers Conclusion:

If you’re considering a career at Zocdoc or are interested in working in the mental health industry, the company has an exciting range of job openings and a dynamic culture. As a company that prioritizes collaboration, transparency, work-life balance significant innovation, and inclusivity, it could be the perfect fit for you.

With a rapidly growing industry and the need for mental health care, there’s never been a better time to explore the many career opportunities in the world of Zocdoc.

We’d love to hear from our readers! Please leave a comment with any questions you might have about Zocdoc careers or let us know what mental health service, app, or course you think the Online Mental Health Reviews team should buy and try next.

Online Mental Health Reviews has more articles about Zocdoc’s reliability, how Zocdoc search actually works and who it’s good for, Zocdoc’s commercials with red-hair actress, the price of Zocdoc for providers, Zocdoc customer service, Zocdoc dentist services, how to log in to Zocdoc, and our full review of Zocdoc.


  1. Working At Zocdoc: Employee Reviews and Culture. (2020, May 18). Working at Zocdoc: Employee Reviews and Culture – Zippia. https://www.zippia.com/zocdoc-careers-45302/

If You’re In An Emergency

If you need help with a mental health crisis, please don’t wait for an online therapy appointment. Dial 988 for the Suicide and Crisis Lifeline if you are thinking about hurting yourself. Additionally, dial 800-662-HELP (4357) for the National Helpline of the Substance Abuse and Mental Health Services Administration (SAMHSA). This free and confidential service offers assistance 24 hours a day, 7 days a week to those struggling with substance abuse or mental health issues.

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