How Aetna Covers Talkspace Therapy Services

By Jared Levenson - Updated, Reviewed, and Fact-checked on February 18, 2023

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Talkspace Review – Online Mental Health Reviews

Mental wellness is more important than ever, and many people are looking for effective and affordable ways to access the online therapy they need.

One of the most popular ways to do this is with Talkspace, an online platform that provides counseling services through text, audio, and video messaging.

But how does insurance company Aetna cover Talkspace? Let’s take a look at how you can use Aetna to access these services. 

Here is a general review of Talkspace as well:

Talkspace Review - $276-436
  • Third Party Reviews
  • Quality
  • Cost
  • Design


Talkspace is best if you’re new to therapy, have insurance, and looking for online convenience for mild to moderate mental health struggles.

Get $100 off your first month with code SPACE at


  • No commuting with flexible online sessions from home
  • Multiple subscription plans available
  • Quick signup with user-friendly platform and app
  • Constant access with round-the-clock text messages and live chats available
  • You can choose your therapist from three options, allowing you to somewhat customize your experience
  • Serves all 50 states
  • You can switch therapists whenever you want at no extra cost.
  • Has an easy-to-navigate app
  • High user satisfaction
  • Flexible plans, accepted by most health insurers and contract-free
  • The service can connect you with a psychiatrist who can evaluate you and prescribe medication that you can pick up from your local pharmacy
  • Provides individual therapy, couples, and teen therapy
  • All sessions with well-qualified therapists
  • The platform encrypts your conversations and offers a password-secured login system to keep your data private.


  • Providers and AI algorithm choose 3 therapists for you
  • No group or family counseling sessions
  • Exact pricing only revealed upon sign-up
  • Most affordable plan is messaging-only
  • Text therapy may not be suitable for everyone as it may feel impersonal due to automated messages
  • No sliding scale or financial aid options available
  • Medicare and Medicaid do not cover services
  • Live sessions are only 30 minutes long and must be purchased with higher-priced plans
  • Overall best suited for cases of anxiety or depression
  • If cancelled within the month, Talkspace will still charge the subscriber for the entire month
  • AI analysis may be done on conversations with your therapist
  • Chat history cannot be deleted
  • Some misleading claims

What is Aetna? 

Aetna is a large health insurance provider that offers several different plans to its customers. Depending on the plan you have selected, Aetna will typically cover some or all of your Talkspace therapy costs.

It is always best to check with your insurer directly before signing up for any service to ensure that it is covered by your plan. 

Does Aetna Cover Talkspace? 

Aetna Talkspace

Yes! Aetna covers Talkspace mental health conditions therapy services in certain plans.

As mentioned earlier, it’s important to contact your insurer directly to confirm that your specific plan covers Talkspace therapy services before signing up.

To make sure you are getting the most out of your coverage, ask about any exclusions or restrictions regarding Talkspace services when speaking with your primary care physician.  

How Do I Sign Up For TalkSpace With Aetna? 

Signing up for Talkspace with Aetna is easy! All you need to do is visit the TalkSpace website and select “Aetna” as your insurance provider when prompted during signup.

You will also be asked for information about your specific plan so it’s important to have that handy before beginning the signup process. Once you have completed the signup, you will be connected with your mental health specialist in no time! 

What Are The Costs Of TalkSpace With Aetna? 

The cost of Talkspace with Aetna depends on which plan you have chosen and which type of therapy session (text, audio-only, or video) you prefer.

Generally speaking, audio-only sessions are less expensive than video sessions due to the additional bandwidth required for video streaming; however, both types of sessions may be covered by certain plans depending on their terms and conditions.

As always, contact your insurer directly if you have questions about what exactly is covered under your particular plan.  

Why does Aetna Talkspace exist?

Aetna Talkspace is an online platform that provides mental health professionals with appointments with licensed therapists.

Why Aetna Talkspace Exists:

  • To provide mental health counseling appointments with licensed therapists
  • To help people manage stress, anxiety, depression, and other life challenges
  • To make therapy more affordable by working directly with providers
  • To offer tools for those dealing with depression or anxiety
  • To provide asynchronous therapy sessions

How do you use Aetna Talkspace?

Using Aetna Talkspace is a way to access mental health and well-being resources. It allows you to connect with an online therapist securely via your web browser or mobile app and provides access to live video therapy sessions, psychiatry services, and more.

Here’s how you can use Aetna Talkspace:

  • Check eligibility for your provider on the Talkspace website
  • Download the Aetna Health℠ app from the App Store or on Google Play
  • Use video therapy sessions in place of an in-person visit to your therapist’s office
  • Text your therapist throughout the day
  • Access virtual behavioral health visits with psychiatrists, social workers, and more
  • Work with your PCP and behavioral health provider to coordinate care and get benefits

Do people like Aetna Talkspace?

Do people like Aetna Talkspace? Many people find the platform to be a great way to access mental health care. It offers a variety of telehealth services, including video therapy sessions, which are typically covered by Aetna insurance.

In addition, Talkspace has tied up with other providers such as Cigna, Optum, Premera, and more to make therapy more affordable. The platform also allows users to connect with therapists via messaging apps or FaceTime for an easy and convenient experience.

Benefits of Aetna Talkspace:

  • Variety of telehealth services
  • Video therapy sessions are typically covered by Aetna insurance
  • Connects users with therapists via messaging apps or FaceTime
  • Makes therapy more affordable through partnerships with other providers
  • An easy and convenient experience

How many people use Aetna Talkspace?

Talkspace is an online therapy service that has gained immense popularity in recent years. It provides access to mental health care for over 40 million Americans through insurance coverage. Talkspace has been used by more than 2 million people and offers a range of services, such as online chatting, video sessions, and text messaging.

what do reviews say about Aetna Talkspace?

Aetna Talkspace is an online therapy platform that provides counseling services to adults and teens. Reviews of Aetna Talkspace have highlighted its key features, cost, and benefits.

  • Key features, costs, and benefits highlighted in reviews
  • Mental health counseling appointments with licensed therapists
  • Tied up with insurance providers such as Cigna, Optum, Premera, and Aetna
  • A comprehensive system helps users find a better fit faster than in the real world

What are the problems with Aetna Talkspace?

Aetna Talkspace is an online therapy platform that provides mental health services However, there have been some issues reported with the service. These include problems with charges, billing, cancellation, and counselor no-shows. Customers also describe difficulty in finding a therapist who is available and affordable. Additionally, some therapists have complained of low pay and lack of job security.

Problems with Aetna Talkspace:

  • Problems with charges, billing, cancellation, and counselor no-shows
  • Difficulty in finding a therapist who is available and affordable
  • Low pay for therapists
  • Lack of job security for therapists

Aetna Talkspace news

Aetna Resources for Living mental well-being services has set up crisis support lines anyone can access, and Talkspace online therapy now covers 40 million people through their health insurance or employer.

Additionally, Advisor Group has launched a wellness program in collaboration with Aetna and Talkspace, which features employees’ physical, mental, and financial health.

  • Crisis support lines are available through Aetna Resources for Living
  • Talkspace online therapy covers 40 million people through health insurance or employer
  • Advisor Group wellness program in collaboration with Aetna and Talkspace
  • Digital access to care through telehealth and other resources
  • The connection between sleep & mental health
  • Talkspace raises $50M to expand access to telemedicine

aetna mental health coverage

Aetna provides mental health coverage for those in need of treatment.

Aetna covers a variety of mental health services, including counseling appointments with licensed therapists, behavioral health benefits, and inpatient programs. With Aetna, individuals can easily find therapists in their area to help them cope with their mental and emotional issues.

Benefits of Aetna Mental Health Coverage:

  • Counseling appointments with licensed therapists
  • Behavioral health benefits
  • Inpatient programs
  • Easily find therapists in your area
  • Coverage for mental and behavioral health conditions

How Much Does Talkspace Cost

Only Messaging Therapy



  • Text, Video and Audio Messaging

  • Guaranteed Daily Responses 5 Days / Week

Video + Messaging Therapy



  • Text, Video and Audio Messaging

  • Guaranteed Daily Responses 5 Days / Week

  • 4 Live Calls Per Month - 30 Mins

Video + Messaging Workshop



  • Text, Video and Audio Messaging

  • Guaranteed Daily Responses 5 Days / Week

  • 4 Live Calls Per Month - 30 Mins

  • Access to online workshop and training




  • $125.00 Follow-Up Sessions

  • $365 1st Session + 1 Follow-Up Bundle

  • $565 1st Session + 3 Follow-Up Bundle

  • $849 1st Session + 6 Follow-Up Bundle

Couples Therapy



  • 4 Live Calls Per Month

  • $65 For Extra Sessions


Talkspace has revolutionized the mental health care industry by providing convenient access to quality counseling services from anywhere in the world – all without having to leave home!

And thanks to insurance companies like Aetna covering these services in certain plans, accessing quality care has become even easier and more affordable for those who need it most.

If you think Talkspace might be right for you but aren’t sure if it’s covered by your insurance policy – don’t worry! Just contact your insurer directly and ask them about coverage specifics before signing up!


More Talkspace Resources

  1. We Bought Talkspace (Video) – Here’s Our Complete Review
  2. Why Michael Phelps Says, “Talkspace Saved My Life”
  3. Insurances Talkspace Accepts – Covers 40 Million Americans
  4. Talkspace Cost Breakdown – What We Paid
  5. The Public and Private Talkspace Discounts We Found
  6. Talkspace Phone Number (?)
  7. Talkspace Company Financial Info
  8. The Salary of Talkspace Therapists
  9. How To Cancel Your Talkspace Subscription
  10. The Talkspace App Is Popular!
  11. Talkspace Versus Calmerry
  12. Talkspace Versus Brightside
  13. Talkspace Versus Sesame Care
  14. Talkspace Versus Headspace

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