Welcome to Online Mental Health Reviews (“OMHR”, “we”, “us” or “our”)! This privacy policy governs your use of the website and any associated services (collectively referred to as “Services”).

We understand that privacy is important to our users and are committed to ensuring their data remains secure. This privacy policy describes how OMHR collects, uses, shares, stores, and processes personal information provided by you (whether directly by you or through a third party) when using our Services. We urge you to read this privacy policy in full so that you understand what personal information we collect about you, why we collect it, and how we will handle your information after collection. By using OMHR or providing us with any personal information, you agree to the terms of this privacy policy.

Collection of Personal Information

We may collect the following types of personal information when you use our Services: name, address, email address, telephone number, and age/date of birth. We may also collect other non-personal details such as IP address and device type.

We may also collect sensitive personal information from individuals who choose to contribute content via forums or message boards on our site. This could include mental health diagnosis/treatment history and medical records. The same applies if individuals choose to submit reviews regarding mental health service providers on our site.

Use of Personal Information

We use your personal information for the following purposes:

  • To provide service support e.g., responding to queries or comments submitted by users;
  • To facilitate delivery of products/services requested by users;
  • To send marketing communications; * To improve customer relations; * For fraud control or security purposes; * To monitor usage trends in order to improve user experience; * For research & development activities relating to OMHR products & services; & * To comply with legal requirements where applicable.
Disclosure of Personal Information

We may disclose your personal information in the following circumstances:

  • In accordance with governmental requests made under a court order; * If required under the law (for example if required by tax authorities); * In response to valid inquiries from law enforcement bodies; * To protect the rights, property, or safety of our company, employees and customers;
Storage/Security of Data

Our company takes precautions – including administrative, technical and physical measures – designed to safeguard your personal data against loss, theft, and unauthorized access, use, and modification. We store all data collected through our Services securely while they are being processed. However, we cannot guarantee 100% security since there may be factors beyond our control that affect the security of user data transmitted through the internet. Any payment transactions carried out through our Services are encrypted using SSL technology generally accepted as the industry standard for secure online transactions unless stated otherwise at the point of collection (e.g purchase page).

Your Rights

You have a right at any time: * To request a copy of any data held about you by us * Make corrections where necessary/request deletion/withdraw consent Note that certain data must be retained for legal reasons so deletion requests may not always be fulfilled immediately especially if legal proceedings are pending or anticipated.

Changes to this Policy

We reserve the right change and amend this privacy policy at any time without notice so please check back periodically for updates. Any changes will become effective from the date specified in the updated version. Contact Us If you have questions about this policy please contact us at support@onlinementalhealthreviews.com.

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