Setmore, a cloud-based appointment scheduling software, offers an ideal solution for small teams with features like online booking, calendar sync, and customizable booking pages. It's user-friendly, mobile-ready, and backed by excellent customer support. While it shines with its free plan for up to four users, it does have limitations, such as a lack of detailed reporting and customization options. Despite some limitations, Setmore is a unique, cost-effective tool for efficiently managing appointments.
- Free plan for 4 users
- Donates 1% of revenue to plant trees
- Intuitive and simple interface
- Budget-friendly pricing plans
- Seamless third-party integrations
- Complimentary basic plan
- Efficient calendar synchronization
- Automated reminder system
- Occasional sync glitches
- Overloaded appointment form
- Restricted analytics capabilities
In mental health and telehealth, organization and communication are paramount.
It’s crucial to have a system that simplifies these processes and makes them more efficient. Enter Setmore – an innovative, cloud-based appointment scheduling software designed to streamline your business operations.
Setmore is not just a tool; it’s an ally for solopreneurs, non-profit organizations, and small to mid-sized businesses. However, what sets Setmore apart is their free plan for up to 4 users that can accept payments.
For example, most plans like Acuity Scheduling will start to charge when you have more than 1 user, charge when to accept payments, or don’t offer free plans. Setmore gives you free, payment acceptance, and multiple users.
The application also enables you to manage appointments, accept online bookings, and process digital payments effortlessly. But does it live up to the hype and unique offering?
Let’s delve into an in-depth review of this much-talked-about platform.
Setmore Third-Party Reviews
- 4.7/5 With 942 Reviews From > Get App
- 4.5/5 With 241 Reviews From > G2
- 4.7/5 With 942 Reviews From > Software Advice
- 6.1/10 With 13 Reviews From > Trust Radius
- 4.8/5 With 2,050 Reviews From > Trust Pilot
- 4.6/5 With 941 Reviews From > Capterra
- 4.7/5 from 8,900 Ratings > App Store
Overall, we give Setmore a Third-Party Review Score of (4.8/5)
- Mission: Setmore’s mission goes beyond just being an appointment scheduling software. It aims to be a reliable partner for solopreneurs, non-profit organizations, and small to mid-sized businesses. It offers an easy-to-use platform for organizing appointments, communicating effectively with staff and clients, and facilitating smooth online bookings and digital payments.
- Company Background: Setmore is a cloud-based solution that has revolutionized how businesses manage their schedules. It supports over 20 industries, including healthcare, beauty, accounting, legal, and more. With a meta-review score of 4.2, the service can be considered highly reliable.
- Key Features: Setmore offers a comprehensive set of features such as appointment reminders, staff login, online payments, Google sync, self-booking, class booking, and a website plugin. These features help you save time, streamline communication, and increase business.
- Training and Support: Setmore is not just a tool; it’s a learning resource. It provides training materials like documentation, in-person training, live online training, videos, and webinars. And if you ever need help, their robust customer support is available through email, phone, chat, and FAQ.
Overall, we give Setmore a Design Score of (4.5/5)
What Makes Setmore more Unique and Different
As you can see from the above image, Setmore doesn’t have the highest ratings but comes close. However, Setmore is widely considered to be one of the most affordable booking appointment systems.
And, Setmore donates 1% of their revenue to plant trees all over the globe:)
Simple and Intuitive Interface
Setmore has been designed with simplicity in mind. Its user-friendly interface is easy to navigate, even for those who need to be tech-savvy. This means you can spend less time figuring out how to use the software and focusing more on your clients’ needs.
From appointment scheduling to reminders, online payments, and a website plugin, Setmore offers comprehensive features that make managing your practice a breeze. It also includes a staff login feature, allowing your team to manage their schedules independently.
Again, Setmore offers payment and allows your team to accept payments for free.
No more juggling between multiple platforms. Setmore integrates smoothly with popular platforms like Google Calendar, Office 365, and Zoom. This means you can manage all your appointments, video sessions, and calendar events from one central place.
Setmore’s mobile apps for iOS and Android ensure that you have access to your appointments and client data wherever you are. This is particularly useful for busy professionals who are always on the move.
Setmore understands that every penny counts when running a mental health practice. It offers a free plan with unlimited appointments and email reminders. And if you need additional features, the Pro plan is competitively priced at $5 per user per month.
Stellar Customer Support
Setmore offers 24/7 in-app support, so help is always a click away. Users have praised the prompt and knowledgeable customer service, which can be a lifesaver when dealing with technical issues. See below for contact info.
Positive User Reviews
The excellent user satisfaction rating of 93% based on 1855 user reviews speaks volumes about Setmore’s reliability and efficiency. Users find the platform easy to set up, use, and navigate.
List of Setmore Features and Benefits
Let’s dive into the key features and benefits that make Setmore an essential tool for mental health professionals.
- Automated Online Bookings: Say goodbye to back-and-forth emails. With Setmore, your clients can easily schedule appointments directly through your website or social media pages, saving you time and reducing the risk of double bookings.
- Secure Online Payments: With integrations with popular payment platforms like Square, Stripe, and PayPal, Setmore ensures secure and seamless transactions.
- Email and SMS Reminders: No more missed appointments! Setmore sends your clients automated email and SMS reminders, helping them remember their scheduled sessions.
- Video Meetings with Teleport Integration: Setmore goes beyond just organizing. The Teleport integration allows you to host video meetings directly from your Setmore account, making it easier to provide online therapy sessions.
- Third-Party Software Integrations: Setmore plays well with others. It integrates seamlessly with various third-party software, including social media platforms, content management systems, marketing platforms, sales and CRM platforms, and business apps.
- Mobile Apps: Stay connected even on the go with Setmore’s mobile apps, available for iOS and Android devices.
Who is Setmore Best For (And Not For)
So, who benefits from Setmore? And equally important, who should consider other options?
Setmore: A Great Match For…
- Small Businesses & Solopreneurs: If you’re running a small business or working as a solopreneur, Setmore can act as your virtual assistant. Automated scheduling, reminders, and online payments streamline your tasks, giving you more time to focus on your core work.
- Non-profit Organizations: Non-profits often operate within tight budgets. Setmore’s free plan, which offers unlimited appointments for up to four users, could be an ideal solution. It simplifies the organization of work and makes the coordination of donor meetings and volunteer activities smoother.
- For Mid-sized Businesses: Setmore can serve as a comprehensive scheduling hub. It offers features like staff login, class booking, review collection, and seamless integration with over 40 apps, making it a versatile tool for managing appointments, classes, and communications.
- Mental Health Professionals: In the world of telehealth, Setmore shines brightly. Its integration with video meeting platforms allows mental health professionals to host online therapy sessions directly from their Setmore account, making it easier than ever to connect with clients in a virtual environment.
When Setmore Might Not Be Your Best Choice…
While Setmore is rich with features and benefits, there may befit everyone perfectly a few scenarios where you might want to explore alternatives:
- Need for Advanced Features: While Setmore covers the basics brilliantly, you might find it slightly lacking if you’re looking for more advanced features such as detailed reporting and analytics. In this case, other scheduling tools with more extensive features might be a better option.
- Requirement for Extensive Customization: Setmore’s customization options are limited. If your business requires a high level of customization for your booking pages, other platforms might be a better fit.
- Specific Industry Requirements: If your industry has particular requirements that Setmore cannot cater to, you may need to look elsewhere.
Overall, we give Setmore a Quality Score of (4.5/5)
How Much Does Setmore Cost
Setmore offers a free version that allows up to 4 users to schedule unlimited monthly appointments. This is perfect for small teams or solo practitioners in the mental health field who are starting their teletherapy journey.
If your needs are more advanced, Setmore has got you covered! For only $5 per user per month, you can unlock premium features such as SMS reminders that ensure your clients never miss an appointment, customized notifications that add a personal touch, and integrations with popular platforms like Zoom and Google Calendar.
Managing multiple staff members with different schedules is a breeze with Setmore Premium.
How to Sign Up for Setmore?
Signing up for Setmore is as simple as 1-2-3! Just head over to their website and create an account here: https://www.setmore.com/start-now
How Good is Setmore’s Customer Support?
Setmore understands that excellent customer support is critical to a smooth experience. That’s why they offer a variety of channels for you to reach out to. Need quick answers? Call them at +1 (800) 749-4920.
You can also email: firstname.lastname@example.org.
Overall, we give Setmore a Cost Review Score of (4.3/5)
Is Setmore Legit Conclusion
In conclusion, Setmore stands out as a robust and user-friendly appointment scheduling tool that packs a punch, especially for small teams. The platform’s strength lies in its simplicity and efficiency, offering features such as 24/7 automated online booking, email reminders, and a personalized booking page.
For small business owners who need a hassle-free solution for managing appointments, Setmore is a clear winner. Its free plan provides unlimited appointments and supports up to 4 users, making it a budget-friendly option for startups or smaller teams. However, it’s worth noting that while the free version of Setmore offers many beneficial features, there may be some limitations that could be covered by their premium version.
Freelancers, too, can find great value in Setmore. The platform’s focused features cater to their unique needs, providing a professional booking solution that can help streamline their work and enhance client experience.
If you’re a business looking to automate your booking process and keep your schedule organized, Setmore could be your go-to. But remember, while Setmore has many strengths, it may not suit every business model. It’s always best to evaluate your specific needs and circumstances before choosing an appointment scheduling software.
Overall, Setmore is a standout choice for small teams, freelancers, and businesses looking for a free, intuitive, and efficient scheduling tool.