SimplePractice vs TherapyNotes: Which is the Better Investment for Your Practice’s Future?

By Jared Levenson - Reviewed on October 21, 2023
Our team evaluates mental health products, services and platforms like BetterHelp. If you click a link below and make a purchase, we will receive an affiliate commission. Learn more.

As a mental health practitioner, you’re likely always seeking ways to streamline your practice and improve client care.

We at the Online Mental Health Review team understand your challenges and are here to help you make informed decisions for your practice’s future. Today, we’ll compare SimplePractice and TherapyNotes. We aim to provide a clear, simple, and detailed comparison of these two popular therapy management software platforms.

Our top priority is understanding your needs and concerns. What factors hold the most weight when it comes to choosing a platform?

  • Is it a user-friendly interface that allows you to navigate with ease?
  • Perhaps customizable note templates that can adapt to your unique style of practice?
  • Or maybe integrated online appointment booking is critical to managing your busy schedule?
  • Security, HIPAA compliance, and unlimited file storage might also be on your checklist.

We consider these valid concerns and key factors in our comparison. Here’s a quick summary of our thoughts:

  1. Based on our evaluation, if a clean, intuitive interface, customizable note templates, and online appointment booking are your top priorities, then SimplePractice may be the best fit for your practice.
  2. However, if data security, HIPAA compliance, and unlimited file storage are more important, TherapyNotes could be your preferred choice.

Both platforms have strengths and weaknesses, so we encourage you to carefully evaluate your practice’s requirements before deciding.

Stay tuned as we delve deeper into this comparison, providing you with the information you need to make the best investment for the future of your practice.

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Therapy Notes Review

TherapyNotes Review – Best for Behavioral Health Practitioners

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SimplePractice Review

SimplePractice Review – Best EHR For Solo to Mid-Sized Mental Health Teams

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SimplePractice vs TherapyNotes: A Detailed Pricing Comparison


Are you wondering which platform between SimplePractice and TherapyNotes offers better value for your money? Well, you’re in the right place! Let’s break down the numbers so you can make an informed decision.

SimplePractice Pricing

Let’s start with SimplePractice. Here’s what you can expect to pay depending on the package you choose:

  1. Essentials Plan: Priced at $39 per month, this plan includes core features like client intake, scheduling, client portal, plans & notes, billing & invoicing, and telehealth.
  2. Professional Plan: For $59 per month, you get everything in the Essentials Plan plus online appointment booking, secure messaging, customizable note templates, a scheduling widget for your website, claim status & tracking, integrated ERA/EOBs (Payment Reports), automated ERA recording, and coverage reports.
  3. Group Plans: If you have multiple clinicians, group plans start at $99 per month, with each additional clinician costing $39 per month.
  4. Telehealth: Telehealth video functionality comes with an additional charge of $10 per month per clinician.
  5. Professional Website: If you need a professional website, SimplePractice offers a website builder that costs an additional $15 monthly.
  6. Credit Card Transactions: Transactions made through the platform incur a charge of 2.95% + 30¢ per transaction.
  7. Coverage Reports: Each coverage report costs $0.05.
  8. Electronic Claims: Electronic claims are charged at $0.25 per claim.

TherapyNotes Pricing

Now, let’s take a look at TherapyNotes. Their pricing is as follows:

  1. First Clinician: The first clinician is priced at $59 per month.
  2. Additional Clinicians: Each other clinician costs $30 per month.
  3. Interns: Interns are charged a lower rate of $20 per month.
  4. Non-Profit US: Non-profit organizations in the US get a discounted rate of $25 per month.
  5. Solo: Solo practitioners can expect to pay $49 per month.
  6. Group: For group practices, the pricing is $59 per month.
  7. Enterprise: Enterprise-level organizations are also charged $59 per month.

Wrapping Up: Which Offers Better Pricing?

Based on the pricing comparison, it appears that SimplePractice offers more affordable plans than TherapyNotes. Whether a solo practitioner or a small practice, you might find SimplePractice’s Essentials or Professional Plan more cost-effective.

However, larger practices or those with multiple clinicians might find TherapyNotes more cost-effective, especially considering the lower cost for additional clinicians and interns.

Remember, the best choice depends on your specific needs and circumstances. While SimplePractice may offer lower starting prices, TherapyNotes could provide better value depending on the size and needs of your practice.

So, which one will you choose for your practice’s future? The decision is in your hands!

SimplePractice vs TherapyNotes: User-friendly Client Intake

SimplePractice and TherapyNotes have a client intake process, but SimplePractice takes the lead with a more streamlined procedure.

With SimplePractice, you can easily share documents and complete forms paperlessly, saving time and improving efficiency. TherapyNotes does not specifically mention a streamlined client intake process, potentially making it less efficient in this regard.


When it comes to scheduling, both platforms offer robust solutions.

  • SimplePractice provides a clean calendar interface that syncs with popular calendars like iCal, Google Calendar, and Outlook. This makes it easy for you to manage your schedules and appointments.
  • On the other hand, TherapyNotes has an integrated scheduling feature that reduces last-minute cancellations with an intuitive calendar view.

Client Portal

In terms of the client portal, SimplePractice again outshines TherapyNotes.

  • SimplePractice’s secure client portal offers HIPAA-compliant messaging, document downloads, and online bill payment, enhancing the client experience.
  • TherapyNotes does provide a patient portal but doesn’t specifically mention additional features.

Plans & Notes

  • SimplePractice offers a wide range of form options and a template library, allowing you to customize your forms.
  • In contrast, TherapyNotes focuses on comprehensive note management, enabling you to quickly create, access, and edit progress notes, treatment plans, and other documents.

Smart Billing System

Both platforms offer smart billing systems.

  • SimplePractice is explicitly tailored for behavioral health providers and includes credit card processing, secure storage of credit card information, and insurance claims filing.
  • TherapyNotes also simplifies billing with electronic insurance claims, client payment tracking, and ERA.

Telehealth Integration

Both SimplePractice and TherapyNotes have HIPAA-compliant telehealth solutions. However, SimplePractice’s solution is built directly into the platform, which may make it easier for therapists to conduct virtual sessions.

Professional Website Builder

SimplePractice provides a website builder that allows you to create professional websites for your practice. This feature isn’t mentioned in TherapyNotes’ offering, giving SimplePractice an edge in this area.

Monarch Online Directory

Another unique feature of SimplePractice is the Monarch online directory, which connects therapists with patients. This feature helps grow your practice by increasing visibility and connecting you with potential clients. TherapyNotes does not mention an equivalent feature.


Based on the comparison of features, SimplePractice offers a more extensive and user-friendly set of features than TherapyNotes.

It excels in client intake, scheduling, billing, telehealth, and website building. Therefore, we recommend SimplePractice for solo, medium, and group practices looking for a comprehensive practice management solution.

However, if your priority is comprehensive note management and robust security measures, TherapyNotes could be a better fit. TherapyNotes also offers unlimited file storage, which can be a significant advantage if your practice handles extensive data.

In conclusion, the best choice depends on your specific needs and circumstances. Both platforms offer robust features, but SimplePractice provides a more comprehensive solution. However, TherapyNotes could still be viable if you prioritize certain features over others.

SimplePractice vs TherapyNotes: Reviews

You’re probably wondering which of these platforms, SimplePractice or TherapyNotes, has garnered better reviews. After all, reviews are a great way to gauge user satisfaction and provide valuable insights into a product’s strengths and weaknesses.

So, let’s dive in and compare these two, shall we?

SimplePractice Reviews

Starting with SimplePractice, it’s got some pretty decent ratings. On GetApp, it scores a solid 4.6 out of 5 from a whopping 2,600 reviews. Not bad, right?

Over at Trustpilot, SimplePractice continues to impress with a 4.4 out of 5 from 1,520 reviews. G2 gives it a slightly lower score of 3.9 out of 5 from 89 reviews. However, BBB rates it at 1.08 out of 5 based on 12 reviews, indicating some room for improvement.

TherapyNotes Reviews

Now, let’s take a look at TherapyNotes. Over at SoftwareAdvice, it garners an impressive 4.7 out of 5 from 821 reviews. On G2, it matches SimplePractice with a 4.4 out of 5 from 84 reviews.

Capterra users also seem pretty fond of TherapyNotes, giving it a 4.6 out of 5 from 584 reviews. TrustPilot goes even higher, awarding TherapyNotes an impressive 4.9 out of 5 from 1,826 reviews. TherapyNotes receives a 3.8 out of 5 from 70 reviews on Glass Doors.

The Verdict: Who Has Better Reviews?

So, who comes out on top? Drumroll, please… Based on these ratings, it appears that TherapyNotes holds a slight edge regarding overall customer satisfaction. It consistently receives higher ratings across multiple review platforms.

However, don’t count SimplePractice out just yet! It also has commendable scores, particularly on GetApp and Trustpilot.

Remember, reviews are subjective and reflect the experiences of different users. What works for one may not work for another. So, while TherapyNotes has higher average ratings, SimplePractice might still be the perfect fit for you!

In conclusion, both platforms have strengths and have been positively received by many users. The best choice ultimately depends on your specific needs and circumstances.

So, which will it be for your practice’s future, SimplePractice or TherapyNotes? Let us know in the comments! The decision is in your hands!

SimplePractice vs. TherapyNotes: Exploring Alternatives for Your Practice’s Future

Are you still trying to decide between SimplePractice and TherapyNotes? It’s a tough decision.

Both platforms offer impressive features tailored for mental health professionals. But what if neither feels like the perfect fit for your practice?

Let’s consider some alternatives that might be a better match for you.

Considering Alternatives

Still on the fence? That’s okay! There are plenty of other practice management software options available. Here are a few alternatives that might be a better fit for your specific needs:

  • TheraNest: If you’re looking for practice management software that offers a robust feature set at a competitive price, TheraNest might be worth considering. It’s known for its excellent customer service, which can be a big plus!
  • CounSol: CounSol is another great alternative that offers a fully customizable platform. It’s an excellent choice if you’re looking for a solution tailored to your specific needs.

Whether it’s SimplePractice, TherapyNotes, or one of the alternatives we’ve mentioned, the choice is yours. Remember, the best solution is the one that meets your unique needs and helps your practice thrive.

Conclusion: SimplePractice vs TherapyNotes: The Best Investment for Your Practice’s Future

After delving into the details, examining the features, studying the reviews, and considering the pricing of both SimplePractice and TherapyNotes, our verdict is clear: SimplePractice emerges as the better investment for your practice’s future.

Here’s why:

Most Budget-Friendly Option: SimplePractice

When it comes to cost, SimplePractice takes the lead. Starting at a competitive $39 per month for the Essential plan, it offers a budget-friendly alternative to TherapyNotes’ starting price of $49 per month for a single user. Plus, with a 30-day free trial and a 20% discount for the first month, you get excellent value for your money.

Best Comprehensive Features: SimplePractice

SimplePractice packs many features that make managing your practice a breeze. It’s all there, from client intake and scheduling to billing and invoicing. The user-friendly interface and mobile app make accessing your practice management tools easy anytime and anywhere.

Winning Client Portal: SimplePractice

You’ll love the comprehensive client portal that SimplePractice offers. It enables your clients to complete intake forms, schedule appointments, send secure messages, and make payments. Some of these features are not included in TherapyNotes’ Essential plan – so it’s evident why SimplePractice excels in this area.

Best Telehealth Integration: SimplePractice

In our increasingly digital world, telehealth capabilities are key. SimplePractice includes telehealth as part of its plan, offering a significant advantage over TherapyNotes, which charges an additional $10 per month per clinician for telehealth services.

Final Thoughts

In conclusion, SimplePractice offers a superior blend of affordability, comprehensive features, user-friendliness, and positive user feedback. Whether you’re a solo practitioner or run a more extensive practice, SimplePractice is designed to meet your needs and exceed your expectations.

So, which will it be for your practice’s future? The choice is yours, but based on our thorough research and personal experience, SimplePractice stands out as the clear winner. Go ahead, try SimplePractice, and take the first step towards a brighter future for your practice!

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