Ever heard of Talkiatry? It's an online psychiatry platform offering medication management and therapy for adults and kids aged 5+. If they accept your insurance, you're at a low $30 per session. However, they don't have a self-pay option, and their third-party reviews aren't all sunshine and rainbows. It might be more of a backup plan than a go-to for adults. Brightside Health or Sesame Care could offer more comprehensive services for adults but don't cater to those under 18. So, while Talkiatry has its limitations, it's a solid choice when a young child needs psychiatric services. While Talkiatry is overall quality, prescription medication for children is decision not to be taken lightly.
- Simple online medication management.
- Serves wide age range with high quality psychiatry services.
- Accepts most health insurance providers.
- Offers psychiatric services virtually.
- Flexible scheduling available.
- Mixed customer service experiences.
- Not BBB accredited.
- Some negative user reviews.
- Providing psychiatry for children may cause doubt.
- Limited treatment for certain conditions.
Welcome to our comprehensive review of Talkiatry, a digital platform revolutionizing the field of psychiatry by bringing it online.
Despite some limitations, such as only accepting insurance (no self-pay option) and having poor third-party reviews, Talkiatry remains a solid option, especially for circumstances when a young child needs psychiatric services.
If Talkiatry accepts your insurance, costs per session are low at $30 for quality psychiatric care. Talkiatry is one of the only online psychiatric services that may treat and prescribe medication to children 5+ years of age.
Unfortunately, Talkiatry doesn’t indicate how many people their insurance plans cover, but they accept many primary health care insurances.
However, for adults, we believe Talkiatry is more of a secondary or tertiary solution for managing your mental health prescription. Other candidates like Brightside Health or Sesame Care may offer more comprehensive services, have insurance coverage, and be of similar high quality, but they don’t serve under 18.
Want to learn more? Stay tuned as we delve into what Talkiatry offers, its unique features, and how it’s making waves in telehealth.
We’ll also address some mixed reviews, focusing on both the highs and the lows, because we believe in providing you with a complete picture to make the best decision for your mental health needs.
With a particular emphasis on various needs like perinatal mental health and LGBTQ+ care, could Talkiatry be your ideal choice? Let’s find out!
Talkiatry Third-Party Reviews
- 2.9/5 With 48 Reviews From > Indeed
- 1.3/5 With 139 Reviews From > Trust Pilot
- 2.5/5 With 87 Reviews From > Glass Door
Overall, we give Talkiatry a Third-Party Review Score of (2.9/5)
- Mission: Talkiatry’s mission is to revolutionize the field of psychiatry by providing accessible, affordable, and high-quality care. They aim to make psychiatric care convenient by offering medication management services for children and adults. Visit their website: https://www.talkiatry.com/
- Company Background: Talkiatry was founded in April 2020 by Dr. Georgia Gaveras and Robert Krayn with a shared vision of improving accessibility to psychiatric care. Their approach combines the convenience of online therapy with the personalization of traditional psychiatry.
- Service Area: Talkiatry operates in 43 states and Washington, D.C., serving many patients nationwide. However, they do not offer services in Alaska, Delaware, Idaho, New Mexico, North Dakota, South Dakota, and Wyoming.
- Services Offered: Talkiatry provides various services, including virtual visits, flexible scheduling, medication management, and therapist matching. The platform specializes in treating anxiety, depression, ADHD, and more. Ages as young as 5+.
- Insurance and Pricing: Talkiatry accepts many health insurance plans, including Aetna, Blue Cross Blue Shield, Cigna, Humana, Medicare, Oscar, United Healthcare, Optum, and Compsych. The cost of Talkiatry sessions depends on the individual’s insurance coverage.
- User Experience: Talkiatry has a user-friendly website and app, making the sign-up process quick and easy. Sessions can be conducted through the app or the patient login on the website. Plus, patients who are unsatisfied with their current provider can switch psychiatrists.
- Customer Reviews: Talkiatry has received positive feedback from users, with 95% rating their experience as excellent, excellent, or sound. Users appreciate the availability and responsiveness of their prescribers at Talkiatry. 87% of users would recommend the platform to a friend or family member.
What Makes Talkiatry Unique and Different
Talkiatry is an exciting candidate in online psychiatry with its distinctive features, innovative solutions, and commitment to patient care.
Here are some factors that set Talkiatry apart from other online therapy platforms:
- Medication Management: Unlike many online therapy companies, Talkiatry specializes in medication management for adults and children. This focus allows them to provide comprehensive treatment for various conditions, including anxiety, depression, ADHD, bipolar disorder, OCD, and PTSD.
- Board-Certified Psychiatrists: The quality of care at Talkiatry is backed by a team of board-certified psychiatrists. These professionals take the time to get to know their patients, ensuring accurate diagnoses and personalized treatment plans.
- Insurance Coverage: Talkiatry accepts insurance from major providers such as Aetna, Blue Cross Blue Shield, Cigna, Humana, Medicare, and United Healthcare. This makes their services more affordable than private practice psychiatry and accessible to a broader audience.
- Extended Session Duration: Talkiatry offers longer sessions than some competitors, with intake sessions lasting an hour and subsequent sessions lasting 30 minutes. This gives patients ample time to discuss their issues and concerns in depth.
- User-Friendly Platform: The Talkiatry website and app are designed for easy navigation and access to information. The sign-up process is quick, and sessions can be conducted through the Healow app or the patient login on the website.
- Provider Switching Option: If patients are unsatisfied with their current provider, Talkiatry allows them to switch psychiatrists. This ensures that patient comfort and compatibility with the provider are prioritized.
- Privacy and Security: Talkiatry is entirely HIPAA compliant and uses industry-standard SSL encryption to protect personal information. They are committed to maintaining the confidentiality and security of patient information.
List of Talkiatry Features and Benefits
- Online Psychiatry Platform: Talkiatry is a digital platform that offers medication management for children and adults. This flexibility allows them to cater to various patients with different needs.
- Comprehensive Consultations: Talkiatry provides in-depth initial consultations that last 60 minutes, ensuring a thorough understanding of the patient’s mental health condition. This is double the length of initial appointments offered by other online mental health services.
- Unlimited Messaging: With Talkiatry, patients have unlimited messaging access to their providers. This facilitates open communication and ensures patients can reach out whenever they need support.
- Prescription Capabilities: Talkiatry can prescribe medications for various conditions, including anxiety and ADHD. This makes it a one-stop solution for many patients’ mental health needs.
- Insurance Acceptance: Talkiatry accepts significant health insurance plans, such as Aetna, Blue Cross Blue Shield, Cigna, Humana, and Medicare. This makes their services more accessible and affordable for many individuals. However, they don’t specify the number of qualified people, making it difficult to compare.
- Specialized Psychiatrists: Talkiatry boasts a team of psychiatrists with various specialties and expertise. This ensures that patients receive care that is tailored to their specific needs.
- Virtual Visits and Flexible Scheduling: Talkiatry offers virtual psychiatry visits and flexible scheduling, allowing patients to receive care at their convenience and from the comfort of their homes.
- Provider Switch Option: Patients unsatisfied with their current provider can switch psychiatrists by contacting customer service. This ensures patients always receive care from a provider they feel comfortable with.
- User-Friendly Platform: The Talkiatry website and app are easy to navigate, making it simple for users to schedule appointments, communicate with their providers, and manage their medication.
Who is Talkiatry Best For (And Not For)
Talkiatry is an excellent choice for several types of individuals, thanks to its range of comprehensive services and features:
- Adults and Children Seeking Medication Management: Talkiatry is designed for adults and children aged five and above who need medication management for their mental health conditions. Whether you’re dealing with anxiety, ADHD, or other mental health disorders, Talkiatry can provide the professional support you need.
- Individuals With Health Insurance: If you have health insurance from providers such as Aetna, Blue Cross Blue Shield, Cigna, Humana, and Medicare, you can use Talkiatry. They accept many health insurance plans, making their services more accessible and affordable.
- Those Who Value Convenience: Talkiatry offers a quick sign-up process, in-depth initial consultations, and unlimited messaging with providers—all from the comfort of your home. This makes it an excellent option for those who value convenience and flexibility in their mental health care.
- Patients Who Prefer Long Consultations: If you appreciate thorough consultations, you’ll enjoy Talkiatry’s approach. Their in-depth initial consultations provide ample time for psychiatrists to understand your condition and devise the most suitable treatment plan.
Not Be Best For
Despite its many benefits, technology may not be the best fit for everyone:
- Patients Without Health Insurance or on Medicaid: Unfortunately, Talkiatry does not accept patients who are on Medicaid or do not have health insurance. You should find alternative online therapy platforms if you fall into this category.
- Individuals Seeking Immediate Provider Changes: While Talkiatry automatically pairs patients with a psychiatrist, switching providers requires a call to their customer service. This could be a hurdle if you prefer the freedom to change providers.
- Patients With Certain Mental Health Conditions and Substance Use Disorders: Talkiatry does not treat some mental health conditions and substance use disorders. If you’re dealing with these issues, you might need to look for specialized care elsewhere.
Overall, we give Talkiatry a Quality Score of (3.2/5)
Comparison of Talkiatry with Alternatives, Competitors
Here are some comparisons with alternatives like Brightside, Talkspace, ZocDoc, Sesame, Live Health Online, and Doctor on Demand.
Talkiatry vs. Brightside
Talkiatry and Brightside offer online psychiatry services, but their focus areas differ. While Talkiatry concentrates more on medication management for various mental health conditions, Brightside is mainly known for treating depression and anxiety. Talkiatry’s insurance acceptance gives it an edge over Brightside, which operates on a subscription model.
Talkiatry vs. Talkspace
Talkspace offers therapy and psychiatry services, while Talkiatry focuses more on the latter. Both accept insurance, but Talkiatry’s extended initial consultation allows for a more in-depth understanding of the patient’s condition. However, Talkspace may offer more flexibility in switching therapists without contacting customer service.
Talkiatry vs. ZocDoc
ZocDoc is a broader platform that connects patients to healthcare professionals across different fields, including psychiatry. While ZocDoc offers a variety of specialists, Talkiatry’s focus on psychiatry and medication management might be better suited for individuals seeking specialized mental health care.
Talkiatry vs. Sesame
While Sesame is a comprehensive platform offering various medical services, Talkiatry specializes in psychiatric care. If you’re looking for a forum dedicated to mental health care, Talkiatry might be a better fit.
Talkiatry vs. Live Health Online and Doctor on Demand
Live Health Online and Doctor on Demand offer a broad spectrum of healthcare services, including psychiatry. While these platforms might offer more variety, Talkiatry’s focus on psychiatry, acceptance of major insurance providers, and extended consultation durations make it a strong contender for those seeking specialized mental health care.
Overall, we give Talkiatry a Design Score of (3.5/5)
How Much Does Talkiatry Cost, How to Sign-up, and Customer Support
How Much Does Talkiatry Cost
- Cost Per Session: Talkiatry charges for each session. The exact price may vary depending on various factors, including your insurance details and the specific services you require.
- Co-Pay: For most appointments, the co-pay is $30 or less. This makes Talkiatry an affordable option for many individuals seeking mental health care.
- Prescription Medication Costs: The cost of prescription medication is not specified by Talkiatry. This cost might be separate from the consultation fees and could depend on the type of medication prescribed.
Sign up for Talkiatry
Signing up for Talkiatry is a straightforward process:
- Initial Mental Health Intake Assessment: You must complete an initial mental health intake assessment questionnaire. This gives the psychiatrists at Talkiatry a comprehensive understanding of your mental health condition and needs. Start here: https://app.talkiatry.com/assessment
- Personal Information: Provide your personal information, such as your name, contact details, and age. This helps the platform understand who you are and how they can best assist you.
- Insurance Details: You’ll also need to provide your insurance details. Talkiatry accepts several major health insurance plans, making their services more accessible and affordable.
- Specialized Care Preferences: You can mention them during sign-up if you prefer specialized care. This ensures you are matched with a provider who best addresses your needs.
Customer Support at Talkiatry
Talkiatry offers robust customer support to ensure a smooth user experience:
- Phone Calls: If you have any queries or concerns, contact Talkiatry’s customer support team. They can assist with various issues, from technical difficulties to inquiries about their services. Call 833-351-TALK (8255)
- Email Support: You also have the option to contact Talkiatry’s customer support via email. This might be a more convenient option if you prefer written communication. Email at email@example.com.
- Provider Switch Assistance: If you are unsatisfied with your current provider, Talkiatry’s customer support team can help you switch to another psychiatrist.
- Scheduling Appointments: The customer support team can also help you schedule appointments, ensuring you can receive care conveniently.
Overall, we give Talkiatry a Cost Review Score of (4.0/5)
Talkiatry: Key Information and Policies
Navigating through mental health care can be a challenging journey. That’s why it’s crucial to understand the policies and services your chosen platform provides. Let’s walk through some essential details about Talkiatry, an online psychiatry service dedicated to making mental health care more accessible, affordable, and convenient.
Free Trial and Discounts
Currently, Talkiatry does not offer a free trial option. Their model is based on providing top-tier psychiatric care, so they charge for their sessions.
Pausing or Cancelling Treatment
Life circumstances can change, and there may come a time when you need to pause or cancel your treatment. Talkiatry allows for this flexibility.
Please note: To help as many people as possible, if you cancel or change a meeting with less than 48 hours notice, you will be charged $100 by Talkiatry. You won’t be charged if you cancel more than 48 hours ahead.
Specific information about Talkiatry’s refund policy has yet to be provided. Their customer support team can readily assist you with concerns or questions.
For those interested in staying updated with the latest developments, news about Talkiatry is also available on their website. They also provide scientific evidence backing their methods, reinforcing their commitment to evidence-based care.
Is Talkiatry Legit Conclusion
In online psychiatry, Talkiatry emerges as a credible and accessible platform. They cater to adults and children above the age of 5 and offer medication management and therapy for various mental health conditions, including anxiety, depression, bipolar disorder, OCD, PTSD, and ADHD.
Their comprehensive initial appointments provide an in-depth understanding of the patient’s condition, making it easier to tailor the treatment plan to individual needs. Moreover, the convenience of accepting most major insurance providers adds to its appeal by making quality mental health care more affordable.
While Talkiatry doesn’t treat certain conditions such as eating disorders, personality disorders, schizophrenia, or self-harm, its specialization in other fields makes it a robust choice for many seeking mental health support online.