Mental health virtual support services have become increasingly important in recent years.
Talkspace is a mental health personalized support online platform that offers virtual treatment services to users with the ability to access the help they need from the comfort of their own homes.
Cigna is an insurance provider that offers coverage for Talkspace map health management so customers can access the service without breaking the bank.
According to Cigma’s Newroom1, “These virtual services will be available through Cigna’s outpatient behavioral health coverage, subject to benefit plan cost share.”
In other words, if you are a Cigma member, you may get reduced Talkspace prices
Let’s take a look at why Talkspace and Cigna are two great partners for people looking for mental and emotional health support.
First, here is an overview of Talkspace, including it’s major pros and cons:
Talkspace Review
Overall
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Third Party Reviews
(3.5)
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Therapists
(4.5)
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Pricing / Insurance
(4.75)
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Design
(4.5)
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Customer Support
(3)
Summary
Talkspace is best if you’re new to therapy, have insurance, and looking for online convenience for mild to moderate mental health struggles.
Get $100 off your first month with code SPACE at Talkspace.com.
Pros
- No commuting with flexible online sessions from home
- Multiple subscription plans available
- Quick signup with user-friendly platform and app
- Constant access with round-the-clock text messages and live chats available
- You can choose your therapist from three options, allowing you to somewhat customize your experience
- Serves all 50 states
- You can switch therapists whenever you want at no extra cost.
- Has an easy-to-navigate app
- High user satisfaction
- Flexible plans, accepted by most health insurers and contract-free
- The service can connect you with a psychiatrist who can evaluate you and prescribe medication that you can pick up from your local pharmacy
- Provides individual therapy, couples, and teen therapy
- All sessions with well-qualified therapists
- The platform encrypts your conversations and offers a password-secured login system to keep your data private.
Cons
- Providers and AI algorithm choose 3 therapists for you
- No group or family counseling sessions
- Exact pricing only revealed upon sign-up
- Most affordable plan is messaging-only
- Text therapy may not be suitable for everyone as it may feel impersonal due to automated messages
- No sliding scale or financial aid options available
- Medicare and Medicaid do not cover services
- Live sessions are only 30 minutes long and must be purchased with higher-priced plans
- Overall best suited for cases of anxiety or depression
- If cancelled within the month, Talkspace will still charge the subscriber for the entire month
- AI analysis may be done on conversations with your therapist
- Chat history cannot be deleted
- Some misleading claims
What Is Cigna?
Cigna health is a global health service company dedicated to providing customers with quality medical care.
The company has been in operation since 1982 and provides services in more than 30 countries worldwide.
Cigna works with employers, individuals, families, and government entities to provide comprehensive healthcare solutions for international mental health awareness month.
How Do I Sign Up For Talkspace With Cigna?
Signing up for Talkspace through Cigna is easy! All you have to do is visit Talkspace’s website and select “Cigna” as your insurance provider when prompted.
From there, you will be asked to enter your Cigna login information before being taken to a page where you can select the type of therapist you would like to work with based on your needs and preferences.
Once you’ve selected a therapist, all that’s left is to make an appointment time that fits into your schedule!
What Are The Costs Of Talkspace With Cigna?
The cost of using Talkspace through Cigna varies depending on which type of therapist you choose (e.g., psychotherapist vs psychiatrist).
However, many plans cover up to 80% of costs associated with using Talkspace after deductibles are met, so it’s worth checking if it makes financial sense for you before signing up!
Here are the costs without the Cigna partnership!
Only Messaging Therapy $69.00 PER WEEK
| Video + Messaging Therapy $99.00 PER WEEK
| Video + Messaging Workshop $109.00 PER WEEK
| Psychiatry $249.00 1ST SESSIOn
| Couples Therapy $396 PER MONTH
|
Why does Cigna Talkspace exist?
Cigna Talkspace is a behavioral provider network that allows customers to access convenient therapy options.
Cigna has partnered with Talkspace to offer members access to online behavioral strategy therapy, providing an alternative to traditional in-person visits.
With Talkspace, members can connect with licensed therapists or psychiatrists through text, video, and voice messaging.
This service is available for all Cigna products and members at the same cost as an in-network outpatient behavioral health visit.
- To provide customers with convenient therapy options
- To offer members access to online therapy
- To provide an alternative to traditional in-person visits
- To connect members with licensed therapists or psychiatrists through text, video, and voice messaging
- To make this service available for all Cigna products and members at the same cost as an in-network outpatient behavioral health visit
How do you use Cigna Talkspace?
Cigna Talkspace is an online therapy platform and partnership that connects customers to licensed therapists through private messaging, video, and voice calls.
It is available for Cigna Behavioral customers and provides a convenient way to access mental and behavioral health services.
- Register and confirm benefit eligibility at talkspace.com/cigna
- Complete intake and assessment to see your curated list of therapist matches
- Connect with a licensed therapist or psychiatrist online, by video, or text using Talkspace
- Every Talkspace member is granted a complimentary, 10-minute video session
- Email cigna-support@talkspace.com for any questions or concerns
Do people like Cigna Talkspace?
Cigna Talkspace offers convenient, private messaging therapy sessions that are covered by Cigna insurance. With this service, customers can access licensed therapists from the comfort of their own homes.
Here are some of the benefits of using Cigna Talkspace:
- Access to licensed therapists
- Private messaging therapy sessions
- Convenient and accessible
- Covered by Cigna insurance
How many people use Cigna Talkspace?
Cigna Talkspace is a virtual provider network that provides convenient therapy options to its customers.
As of May 2020, Cigna has added Talkspace to its rapidly-expanding virtual provider network, allowing its 14 million customers enrolled in employer-sponsored plans access to text and talk-based therapy.
To date, the service has been used by over 2 million people.
Here are some key points about Cigna Talkspace:
- Cigna Talkspace offers convenient therapy options for customers
- It is part of Cigna’s Behavioral Health network of more than 18,000 virtual behavioral health providers
- 14 million customers enrolled in employer-sponsored plans can talk and text with therapists through this service
- Over 2 million people have used the service so far
What are the problems with Cigna Talkspace?
Cigna Talkspace is an online therapy platform that connects patients with therapists through text, video, and voice messaging.
However, there have been some issues reported by customers regarding Cigna Talkspace. These problems include:
- Charges and billing issues
- Cancellation difficulties
- Counselor no-shows
- Difficulty adding multiple types of subscriptions to the same account
- Cost share application similar to any in-office visit with a behavioral health provider
Does Cigna fully cover Talkspace?
No, Cigma and people enrolled in Cigma’s plan may participate in a cost-sharing program with Talkspace, which typically lowers costs.
How does Talkspace work?
Talkspace is an online and mobile therapy platform that connects users with licensed, experienced therapists from the comfort of their own devices. Through Talkspace, users can access 24/7 mental health care with flexible plans to meet their needs and lifestyle.
Here’s how it works:
- Create an account and get matched with a therapist in your state
- Send unlimited messages to your therapist anytime, anywhere
- Receive personalized responses within 24 hours
- Access video and audio sessions with your therapist
- Get help for a variety of mental health issues
Does Talkspace accept EAP?
Talkspace is a digital therapy platform that has recently become a network provider for the Cigna Employee Assistance Program (EAP)2.
Talkspace’s Digital EAP aims to make accessing well-being services easier by offering a simplified solution that is easily accessible. Through this partnership, Cigna members across all products can access Talkspace at no cost for up to eight weeks.
Services are delivered predominantly in English, but Talkspace therapists are also available in Spanish.
talkspace insurance
You can find the current list of insurance providers partnering with Talkspace at https://www.talkspace.com/partners.
Conclusion:
In conclusion, Talkspace and Cigna make great teams when it comes to providing quality mental health support from the comfort of one’s own home.
Whether you’re a Justworks employee looking for healthcare coverage or an individual seeking therapy services, Talkspace through Cigna could be just what you need!
Be sure to check with your insurance provider before signing up so that you know what costs are covered by your plan – doing so could save you money in the long run!
Sources
- Cigna Adds Talkspace To Its Rapidly-Expanding Virtual Provider Network. (2020, May 21). Cigna Healthcare Newsroom. https://newsroom.cigna.com/cigna-adds-talkspace-to-its-rapidly-expanding-virtual-provider-network
- Talkspace becomes Cigna EAP provider | Talkspace. (n.d.). Talkspace Becomes Cigna EAP Provider | Talkspace. https://www.talkspace.com/press/talkspace-becomes-cigna-eap-provider
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- We Bought Talkspace (Video) – Here’s Our Complete Review
- Why Michael Phelps Says, “Talkspace Saved My Life”
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- The Public and Private Talkspace Discounts We Found
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- Talkspace Company Financial Info
- The Salary of Talkspace Therapists
- How To Cancel Your Talkspace Subscription
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