Talkspace Phone Number: How To Contact

By Jared Levenson - Updated, Reviewed, and Fact-checked on March 6, 2023

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Talkspace does not have a phone line and does not offer phone support. For any questions not answered in Talkspace Help Center, email

(212) 284-7206 is listed on Talkspace’s financial statements. In our video documentation below, however, we found the Talkspace financial phone number does not work without an extension #.

If you’re wondering if you may use your phone to talk with a Talkspace therapist, continue reading.

We will also provide resources and information on how to get in touch with Talkspace if you need help or have questions, and show you our experience with customer support.

How Does Talking To A Therapist at Talkspace Work? 

If you are considering talking to a therapist at Talkspace, you should know that it is simple and easy to do so via the website or mobile app. You can select a therapist based on your preferences such as gender identity or specialty area (i.e., anxiety, depression).

Once you have chosen your new therapist, you can begin messaging back and forth through secure channels on either the website or mobile app at no additional charge beyond your regular membership fee.

Your therapist will be available at convenient times throughout the week for both text messages and video calls depending on your needs and preferences.

Both video and audio calls take place on the Talkspace platform.

Where is Talkspace Office?

If you’re wondering where the Talkspace office is located, it can be found at 2578 Broadway #607, New York, NY 10025. This location serves as the company’s headquarters and is situated in the Upper West Side of Manhattan1.

How Do I Contact Talkspace By Phone?

You cannot contact Talkspace via phone without an extension number.

Does Talkspace Bill Your Insurance?

Yes, Talkspace does typically bill your insurance.

According to Talkspace’s website, they work directly with providers such as Cigna, Optum, Premera, Aetna, and more to make therapy more affordable for you.

You can confirm your eligibility on their website with this tool (here) and get started today.

Discover If Your Insurance Covers Talkspace With This Tool

While Talkspace isn’t available through Medicare or Medicaid, they are partnered with several employers, U.S. health plans, and Employee Assistance Programs. The simple answer is basically yes – you can see a therapist or mental health professional through your insurance.

If you receive a notification about the bill from Talkspace, they will provide a link for you to dispute it if you choose to.

Is Talkspace a Corporation?

Yes, Talkspace is a corporation that provides online therapy services to individuals seeking mental health treatment.

Here are some key points about Talkspace:

  • Talkspace was founded in 2012 by Oren and Roni Frank.
  • It is based in New York City and has a network of licensed therapists who provide confidential therapy sessions online throughout the world and via mobile devices.
  • Talkspace’s mission is to make mental healthcare more accessible and affordable for everyone.
  • The company offers a range of therapy options, including individual, couples, and teen therapy, as well as psychiatry services.
  • According to their website, Talkspace has over 1 million users and has been featured in numerous media outlets such as The New York Times, Forbes, and CNN.

Talkspace Support Number

If you are looking for Talkspace’s support number, the company’s website does not provide a direct phone number for customer support. However, Talkspace does offer messaging therapy through its app and website.

How Do I Email Talkspace Support?

If you need to email Talkspace support, there are a few different email addresses you can use depending on your needs. Here are some options:

  • For general inquiries or to get help with the service, you can email
  • If you’re a Cigna member using Talkspace and have questions or feedback, you can email
  • For partner inquiries or solutions-related questions, you can email or

According to the Talkspace website, their support team typically responds within one business day. However, customer support took 4 days to respond to our support ticket.

You can also visit their Help Center for answers to common questions.


In conclusion, if you are looking for information about Talkspace’s phone number then we hope this article has been helpful!

The reason you can’t find their phone number is that they really don’t have one!

Nope! You’re not crazy. Talkspace simply doesn’t have a phone number, and their customer support is limited.

Talkspace Review - $276-436
  • Third Party Reviews
  • Quality
  • Cost
  • Design


Talkspace is best if you’re new to therapy, have insurance, and looking for online convenience for mild to moderate mental health struggles.

Get $100 off your first month with code SPACE at


  • No commuting with flexible online sessions from home
  • Multiple subscription plans available
  • Quick signup with user-friendly platform and app
  • Constant access with round-the-clock text messages and live chats available
  • You can choose your therapist from three options, allowing you to somewhat customize your experience
  • Serves all 50 states
  • You can switch therapists whenever you want at no extra cost.
  • Has an easy-to-navigate app
  • High user satisfaction
  • Flexible plans, accepted by most health insurers and contract-free
  • The service can connect you with a psychiatrist who can evaluate you and prescribe medication that you can pick up from your local pharmacy
  • Provides individual therapy, couples, and teen therapy
  • All sessions with well-qualified therapists
  • The platform encrypts your conversations and offers a password-secured login system to keep your data private.


  • Providers and AI algorithm choose 3 therapists for you
  • No group or family counseling sessions
  • Exact pricing only revealed upon sign-up
  • Most affordable plan is messaging-only
  • Text therapy may not be suitable for everyone as it may feel impersonal due to automated messages
  • No sliding scale or financial aid options available
  • Medicare and Medicaid do not cover services
  • Live sessions are only 30 minutes long and must be purchased with higher-priced plans
  • Overall best suited for cases of anxiety or depression
  • If cancelled within the month, Talkspace will still charge the subscriber for the entire month
  • AI analysis may be done on conversations with your therapist
  • Chat history cannot be deleted
  • Some misleading claims


  1. Talkspace Healthcare Software · New York, United States · 496 Employees. (n.d.). In Retrieved March 6, 2023, from

More Talkspace Resources

  1. We Bought Talkspace (Video) – Here’s Our Complete Review
  2. Why Michael Phelps Says, “Talkspace Saved My Life”
  3. Insurances Talkspace Accepts – Covers 40 Million Americans
  4. Talkspace Cost Breakdown – What We Paid
  5. The Public and Private Talkspace Discounts We Found
  6. Talkspace Phone Number (?)
  7. Talkspace Company Financial Info
  8. The Salary of Talkspace Therapists
  9. How To Cancel Your Talkspace Subscription
  10. The Talkspace App Is Popular!
  11. Talkspace Versus Calmerry
  12. Talkspace Versus Brightside
  13. Talkspace Versus Sesame Care
  14. Talkspace Versus Headspace

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