The Rise of Virtual Urgent Care Visits: Fast, Friendly, and Accessible

By Jared Levenson - Reviewed on September 4, 2023
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Picture this: It’s a typical weekday. You’re juggling work and managing household chores and suddenly feel unwell. Driving to an urgent care clinic, sitting in a waiting room, and potentially exposing yourself to other illnesses feels overwhelming.

But what if there was a more straightforward way?

With a deep understanding of mental health and its intersection with technology, the Online Mental Health Review Team brings a unique perspective to virtual urgent care. 

Our team comprises experts with extensive experience in the healthcare sector, particularly in the digital realm, and is passionate about making healthcare more accessible and empathetic. 

In this article, we’ll discuss the rise of virtual urgent care and examine how technology impacts mental health.

Understanding Virtual Urgent Care

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Virtual urgent care is the digital evolution of traditional acute care services.

It involves accessing healthcare services like diagnosis, treatment, and follow-up care for non-emergency health issues through digital platforms such as video conferencing, mobile devices, apps, and online portals.

The need for a more convenient and accessible healthcare model has increased this trend. It’s like having a doctor’s office at your child’s fingertips – literally!

Benefits of Virtual Urgent Care

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Accessibility: One of the most significant advantages of virtual urgent care is improved access to care. Regardless of the nearest emergency care location, you can consult with healthcare professionals in your home. This is particularly beneficial for people living in remote areas, older people, or those with mobility issues.

Affordability: Virtual urgent care visits are often more affordable than in-person visits. For eligible self-pay patients, the cost of a virtual urgent care visit can be as low as $79, significantly lower than that of an in-person urgent care visit.

Quality of Care: Despite the virtual setting, the quality of care provided during these after-visit summaries is comparable to in-person care. Healthcare professionals can diagnose and treat various non-emergency conditions, including allergies, rashes, upset stomach, and cold and flu symptoms.

Convenience: Imagine not having to take time off work or find a babysitter to visit a doctor. Virtual urgent care offers unparalleled comfort as it fits into your busy schedule. Plus, it reduces the hassle of commuting and eliminates wait time in clinics.

What do virtual visits mean in healthcare?


Navigating the complex world of healthcare can be daunting, but understanding new concepts like virtual visits can make the journey easier. 

Virtual visits in healthcare represent a significant leap in how we access medical emergency services, and here’s why:

  • Convenience: Virtual visits allow patients to consult healthcare professionals from their homes, reducing travel time and inconvenience.
  • Accessibility: Virtual visits bring healthcare within reach for those living in remote areas or with limited mobility.
  • Efficiency: Virtual visits can often lead to quicker diagnoses and treatment plans by eliminating waiting times and speeding up consultation processes.
  • Continuity of Care: Virtual visits enable regular follow-ups, ensuring continuity of care and better management of chronic conditions.
  • Privacy: Virtual visits offer a private space for patients to discuss their health concerns, which can be particularly beneficial for sensitive or stigmatizing issues.

What is the difference between telehealth and virtual visits?

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Understanding the nuances in digital healthcare can be confusing, but we’re here to help you differentiate between terms like telehealth and virtual visits.

  • Definition: Telehealth is a broad term encompassing all health-related services offered digitally, while a virtual visit is a specific type of service within telehealth where a patient interacts with a healthcare provider through a video call.
  • Scope: Telehealth includes various services such as remote patient monitoring, electronic health records, health education, etc. Virtual visits are more focused, usually involving live interactive consultations.
  • Interaction: Virtual visits typically imply real-time interaction between the patient and the healthcare provider, while telehealth might also include non-interactive services like informational videos or digital health records.
  • Accessibility: Both telehealth and virtual in-person visits aim to increase accessibility to healthcare, but telehealth’s broader scope means it can offer solutions to a more comprehensive range of issues.
  • Technology Requirements: Virtual visits require a stable internet connection and a device capable of video calling. At the same time, some telehealth services can be accessed with lower-tech solutions like phone calls or text messages.

What can be diagnosed in a virtual visit?

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Understanding what can be diagnosed during a first appointment or virtual visit can empower you to take control of your united healthcare journey.

  • Mental Health Conditions: From anxiety and depression to PTSD and ADHD, virtual visits can be pivotal in diagnosing and managing mental health conditions.
  • Chronic Conditions: Virtual visits can help manage chronic conditions like diabetes, heart disease, or hypertension by monitoring symptoms and adjusting treatment health insurance plans.
  • Minor Illnesses: Common illnesses like colds, flu, urinary tract infections, and allergies can often be diagnosed through a virtual appointment consultation.
  • Skin Conditions: Dermatological issues such as rashes, acne, psoriasis, or eczema can often be evaluated via virtual visits.
  • Preventive Care: Virtual visits can also be used for preventative care discussions, including diet, exercise, stress management, and more.

Urgent Care Virtual Visit Conclusion

In an era where our lives are increasingly digital, the shift towards virtual urgent care is a natural and necessary evolution. We’ve explored its many benefits – accessibility, affordability, convenience, and quality of care. 

But it’s about more than just these practical advantages. It’s also about empathy, understanding pain, and offering support when people need it most.

Please comment below if you have questions about telehealth or urgent virtual care. To learn more about virtual care, see our articles covering telehealth vs virtual care, top telepsychiatry companies, online doctors, virtual care groups, 24-hour care, and finding virtual care.

You may also suggest your favorite mental health software you think the Online Mental Health Reviews platform should review next. Our team would love to hear your experience!

If you have an organization thinking of purchasing a service to assist your practice, please email us to request a review. If appropriate, we will secret shop the service you want to learn more about and leave a comprehensive review.

If You Are In Crisis

Your well-being is our top priority, and getting immediate help is crucial in a crisis. If you’re experiencing thoughts of harming yourself or others, please call 911 immediately. If you’re dealing with suicidal thoughts, the 988 Suicide and Crisis Lifeline is available around the clock at 988. 

For individuals struggling with mental health or substance abuse issues, the Substance Abuse and Mental Health Services Administration (SAMHSA) offers a free, confidential helpline at 800-662-HELP (4357) that provides treatment assistance and information 24/7, all year round. Remember, immediate help is always available; you don’t have to face these challenges alo

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