The Role of Telehealth Ads in Modern Healthcare

By Jared Levenson - Reviewed on September 5, 2023
Our team evaluates mental health products, services and platforms like BetterHelp. If you click a link below and make a purchase, we will receive an affiliate commission. Learn more.

Telehealth company services offer flexibility to patients, allowing them to consult with medical professionals from the safety and privacy of their homes. This saves time and money for medical practices and ensures that healthcare is readily available even amidst pandemic situations.

But beyond the patient benefits, telehealth services also present a unique advantage for healthcare providers. By advertising telehealth services, providers can broaden their customer base, reaching out to a broader network of potential patients.

For instance, Doctor on Demand, a leading telehealth provider, launched an ad campaign called “Feel Better Faster,” which attracted prospective patients by highlighting the convenience and immediacy of their services.

Moreover, advertising telehealth services allow providers to offer specialized services to remote locations while keeping overhead costs low. A great example is Amwell’s ad campaign that emphasized how individuals in rural areas could access high-quality healthcare with just a few.

This article will discuss telehealth ads in more detail. Let’s dive in!

How does telehealth promote health?

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Understanding how telehealth promotes health can empower you to take control of your wellness journey. Here are a few benefits.

  1. Enhances Accessibility: Telehealth bridges geographical barriers, making healthcare accessible to those in remote areas or with mobility issues.
  2. Reduces Waiting Times: Skip the waiting room and receive medical attention quicker, minimizing stress and potential exposure to other illnesses.
  3. Promotes Continuity of Care: Regular virtual check-ins can ensure consistent care, especially for chronic conditions.
  4. Improves Patient Engagement: Interactive technology may encourage patients to participate more actively in their health management.
  5. Offers Flexibility: With the ability to schedule appointments conveniently, telehealth fits into diverse lifestyles.
  6. Facilitates Mental Health Support: Remote counseling or therapy can make mental health services more readily available and less stigmatizing.
  7. Encourages Preventative Care: Regular virtual consultations can help detect health issues early, promoting preventative care.
  8. Enables Specialist Consultations: Telehealth can connect patients with specialists they might not otherwise have access to, improving healthcare outcomes.

List of Telehealth Advertisements

Here are examples of successful telehealth advertising campaigns, in no particular order:

  • LetsGetChecked – This company launched a campaign that effectively emphasized the convenience and benefits of telehealth during the pandemic. The advertisement was visually appealing and made excellent use of precise language to communicate its message, according to The Drum.
  • Cerebral – Despite facing controversy for sharing patient data with advertisers, Cerebral created impactful advertisements focusing on mental health services. Their use of help-seeking promotions effectively highlighted their service offerings, as reported by TechCrunch.
  • Talkspace – In a world where mental health is often overlooked, Talkspace brought it to the forefront with its effective advertising campaign. They used real-life testimonials to emphasize the importance and benefits of online therapy. Their ads resonated with many, making mental health discussions more commonplace and less taboo, as mentioned by Forbes.
  • Headspace – Headspace employs an empathetic and informative tone in its advertisements. The company uses clear language and visually appealing animations to explain the benefits of mindfulness and meditation. Their ads often ask viewers to take a moment for themselves, promoting mental well-being in a gentle, non-pushy manner, as observed on their YouTube Channel.
  • Calm – Calm’s advertising campaign stands out for its soothing and peaceful vibe, perfectly aligning with its brand offering. They effectively use comparisons, such as contrasting the hustle and bustle of daily life with the serenity offered by their app. Their ads are a breath of fresh air that encourages viewers to slow down and prioritize their mental health, as reported by Ad Age.
  • BetterHelp – BetterHelp’s ads are a testament to the power of personal experiences. They feature stories from real people who have benefited from their online counseling services. These testimonials provide reassurance and encourage viewers to seek help, making their campaign a strong advocate for mental health awareness, as seen on their website.
  • Doctor On Demand – This company has successfully used social media platforms to reach a broader audience. Their advertisements are usually simple and directly address the benefits of using their service, such as convenience, immediate access to healthcare professionals, and cost-effectiveness. They also use testimonials from satisfied customers to add credibility to their service, as seen on their Facebook page.
  • Amwell – Amwell’s approach to telehealth advertising is unique and compelling. They use a blend of empathetic language and real-life scenarios to explain how their services can be beneficial. Their advertisements are tailored to resonate with their target audience, which includes individuals seeking immediate medical attention and employers looking for healthcare solutions for their teams. You can find some of their ads on their YouTube channel.
  • MDLIVE – MDLIVE focuses on the convenience and accessibility of telehealth in their advertisement campaigns. They highlight how their services can help individuals get medical assistance without leaving their homes, which can be particularly appealing for people with busy schedules or those unable to travel. Their ads can be found on their website.
  • PlushCare – PlushCare’s advertisements emphasize the quality of their doctors and the range of conditions they can treat. They use straightforward language to explain how users can book appointments, consult with a doctor, and receive prescriptions all within their platform. Their advertising campaign can be viewed on their website.
  • Teladoc – Teladoc’s advertisements stand out for their focus on 24/7 availability. Their campaigns underscore that their doctors can provide medical assistance no matter the time of day. This message particularly appeals to those needing urgent care outside of typical office hours. Their ads can be seen on their website.

What are the four methods of telehealth?

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As we navigate the labyrinth of mental health, understanding the various telehealth methods can be a beacon of hope, guiding us toward accessible and effective care.

  1. Live Video Conferencing: This real-time interaction between patient and provider allows immediate feedback and personal connection.
  2. Store-and-Forward: This method involves the transmission of recorded health history (like x-rays, photos, video, etc.) to a healthcare provider for later review.
  3. Remote Patient Monitoring: Patients’ vital signs and health data are collected and transmitted to healthcare providers for assessment and recommendations.
  4. Mobile Health (mHealth): This approach uses mobile devices and health apps to educate consumers about preventive healthcare services or to manage their diagnosed health conditions.

What is the difference between telemedicine and telehealth?

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In our shared journey towards understanding and embracing digital health, it’s essential to clarify the difference between two commonly used terms: telemedicine and telehealth.

  1. Scope of Services: Telemedicine refers to remote clinical services, while telehealth includes a broader range of services like medical education, health data management, and more [source].
  2. Purpose: Telemedicine focuses on patient care, while telehealth encompasses healthcare services and information.
  3. Technology Used: Telemedicine requires more advanced technology for diagnosing and treating patients remotely, while telehealth can involve simpler technologies like standard video conferencing tools.
  4. Interactions: Telemedicine often involves direct interaction between healthcare providers and patients, while telehealth can include provider-to-provider interactions in a professional capacity.
  5. Regulation: Telemedicine is subject to more stringent regulation due to its clinical nature, whereas telehealth, encompassing education and administration, is less heavily regulated.
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List of Telehealth Regulations

Here’s a list of key regulations that telehealth ads must adhere to based on the provided context:

  1. Facebook’s Policy for Telemedicine Ads – Facebook has introduced a policy that requires telehealth providers and online pharmacies to obtain and provide written certification from Legitscript, a third-party verification service. This is an effort to ensure the credibility and safety of health-related ads on their platform.
  2. State and Federal Telehealth PoliciesTelehealth regulations can be complex and vary from state to state. There are also federal policies to consider. Many of these laws focus on the patient’s location during the telehealth visit.
  3. Google’s Certification for Health and Medical Insurance Advertisers – Google requires health and medical insurance advertisers to be certified by them to serve ads in the United States. This policy aims to ensure that only reliable and legitimate services are advertised.
  4. Federal Law on Telehealth Advertising – Federal law regulates advertisements from packers, distributors, and other actors responsible for producing medication. This includes telehealth companies. Specific guidelines must be followed to prevent misuse and misinformation (source)

It’s important to note that regulations can change rapidly, so it’s always best to consult with a legal professional or the appropriate regulatory body to ensure compliance.

Telehealth Ads Conclusion

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In conclusion, telehealth services transform how patients receive care and how healthcare providers can reach and serve their patients. Embrace the change because telehealth is the future of the healthcare industry.

However, be sure to adhere to regulatory principles as well!

Our team would love to hear from you! Please comment below if you have questions about telehealth ads or a suggestion for a mental health service you think the Online Mental Health Reviews platform should buy and review next. Your input helps us provide our readers with relevant and valuable information about behavioral health services.

If You Are In Crisis

In a crisis, it’s crucial to understand that waiting for an online therapy session might not be the safest option. If you’re in immediate danger or contemplating harm to yourself or others, please call 911 without hesitation. 

This includes any plans of self-harm. Alternatively, if you’re battling thoughts of self-harm, dial 988 to reach the Suicide and Crisis Lifeline, assisting the clock. 

Another valuable resource is the National Helpline of the Substance Abuse and Mental Health Services Administration (SAMHSA) at 800-662-HELP (4357). This line offers free, confidential guidance to individuals struggling with mental health or substance abuse issues, helping them find treatment and providing information about it 24/7, every day of the year.

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